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  #1  
Old 07-26-2011, 11:44 AM
alexb123 alexb123 is offline Setting up an account Windows 7 Setting up an account Office 2010 (Version 14.0)
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Setting up an account
 
Join Date: Aug 2010
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Default Setting up an account

Hi All,



I'm setting up my first outlook account and I'm having problems.

The account that I'm setting up is getting the outlook test email, but I'm also getting the error below:

Log onto incoming mail server (POP3): Your e-mail server rejected your login. Verify your user name and password for this account in Account Settings. The server responded: -ERR Authentication failed.

Any ideas whats happening?

Cheers

Alex
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  #2  
Old 07-27-2011, 10:55 AM
pepelepieux pepelepieux is offline Setting up an account Windows 7 64bit Setting up an account Office 2010 64bit
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Join Date: Jun 2011
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It appears the username and/or password to login to your account is not correct. Check the spelling of the username/password.
also, check the port settings for pop and ssl. Check if the servername is correct.

good luck.
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