#1
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Emails not showing in Inbox but account is set up to server properly.
Hello,
I’ve been having some trouble with my account after adding it to outlook. So right now I have 2 accounts under windows, under the first user account there was already one email account set up so I added another account which is a Rogers Server Account. Everything set up properly and it received all the email's in my inbox, but then I realized I made a mistake and I wanted that Rogers account set up under the other user profile in windows, So I deleted the account, I switched user's and I went in to office outlook again and I set up the account again. Now this time when I push send and receive nothing happens. I will not show my inbox or outbox messages almost like it didn’t sync properly because I already added it once to the other account. I'm really stuck because I’ve been trying everything to show the messages but still will not come up. If someone could help me that would be great!! Thank You |
#2
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Is this a POP or IMAP connection? You may want to make sure that the first profile you set up didn't download and remove the messages from the server. If you set the connection up as POP, by default Outlook will remove messages from the server after it downloads them to the Inbox. This would mean that they would be present in the PST file that was associated with the profile you set up, and would no longer be on the server to download a second time.
Have you tried sending yourself an email to see if you receive that or any new messages? -SW |
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