Microsoft Office Forums

Go Back   Microsoft Office Forums > >

Reply
 
Thread Tools Display Modes
  #1  
Old 06-30-2011, 07:37 AM
stevet stevet is offline Office 2010 and Windows 7 Windows 7 64bit Office 2010 and Windows 7 Office 2010 64bit
Novice
Office 2010 and Windows 7
 
Join Date: Jun 2011
Posts: 2
stevet is on a distinguished road
Default Office 2010 and Windows 7

Hi,



I use Outlook 2010 to connect to a NHS Exchange system which requires my logon information every time I use outlook. In Windows 7, I seem to get only one chance to enter my username and password correctly. If I have entered my username and password incorrectly, Windows 7 and Office 2010 seem to retry my password multiple times and locks me out of my Exchange account within seconds.

This doesn't seem to happen with Windows XP with Office 2010 or Windows 7 with Office 2007. It must be a new Microsoft feature!

Does anyone know how to change this retry mechanism?

Thank you in advance,

Stephen
Reply With Quote
  #2  
Old 06-30-2011, 08:06 AM
pepelepieux pepelepieux is offline Office 2010 and Windows 7 Windows 7 64bit Office 2010 and Windows 7 Office 2010 64bit
Advanced Beginner
 
Join Date: Jun 2011
Posts: 40
pepelepieux is on a distinguished road
Default

You can modify the username/password saved on Windows 7 from Credential Manager:

1. Goto Control Panel
2. Goto User Accounts and Family Safety
3. Select Credential Manager

From there you can review your settings.
Reply With Quote
  #3  
Old 06-30-2011, 09:11 AM
stevet stevet is offline Office 2010 and Windows 7 Windows 7 64bit Office 2010 and Windows 7 Office 2010 64bit
Novice
Office 2010 and Windows 7
 
Join Date: Jun 2011
Posts: 2
stevet is on a distinguished road
Default

Thank you for the quick reply.

I have no reference in Credential Manager for the Outlook account I am using. The only details contained in there are regarding my messenger live account.

Do I need to enter some details?
Reply With Quote
  #4  
Old 06-30-2011, 10:28 AM
pepelepieux pepelepieux is offline Office 2010 and Windows 7 Windows 7 64bit Office 2010 and Windows 7 Office 2010 64bit
Advanced Beginner
 
Join Date: Jun 2011
Posts: 40
pepelepieux is on a distinguished road
Default

oops, misread your reply,...ignore this reply
Reply With Quote
  #5  
Old 07-06-2011, 01:40 PM
saigasmith saigasmith is offline Office 2010 and Windows 7 Windows 7 64bit Office 2010 and Windows 7 Office 2010 64bit
Competent Performer
 
Join Date: Mar 2011
Posts: 150
saigasmith is on a distinguished road
Default

Check your authentication method.

See more info here:

http://www.msoutlook.info/question/481
Reply With Quote
Reply

Tags
logon problems, office 2010, windows 7

Thread Tools
Display Modes


Similar Threads
Thread Thread Starter Forum Replies Last Post
Show all windows in taskbar option for PP 2010. WLVanS PowerPoint 10 02-11-2012 01:32 AM
Office 2010 and Windows 7 Enabling Windows Search Email Indexer in OutLook 2010 balubeto Outlook 1 01-19-2011 07:36 PM
Office 2007 for Windows on my Mac Davies102 Office 0 10-15-2010 01:44 PM
Office 2010 and Windows 7 Office 2003 on Windows 7? Inawoodruff Office 3 06-17-2010 07:25 AM
Windows 7 64 bit and Office 2007 sleuth Office 0 08-06-2009 11:04 AM

Other Forums: Access Forums - Senior Forums

All times are GMT -7. The time now is 04:11 PM.


Powered by vBulletin® Version 3.8.11
Copyright ©2000 - 2021, vBulletin Solutions Inc.
Search Engine Optimisation provided by DragonByte SEO (Lite) - vBulletin Mods & Addons Copyright © 2021 DragonByte Technologies Ltd.
MSOfficeForums.com is not affiliated with Microsoft