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Old 06-21-2011, 09:58 PM
John Ames John Ames is offline direct incoming email to "outlook" folder inbox Windows 7 64bit direct incoming email to "outlook" folder inbox Office 2010 64bit
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Default direct incoming email to "outlook" folder inbox


A recently installed Office 2010 Outlook in Windows 7 creates an email folder with the name of my email address and puts incoming email in it. I would rather use the default "Outlook" folder but can't find where to control that. I have looked in all the various File/Info/options tabs and can't find where to define the target folder for incoming email. This is probably simple, but I can't find it. HELP
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Old 06-22-2011, 07:50 AM
saigasmith saigasmith is offline direct incoming email to "outlook" folder inbox Windows 7 64bit direct incoming email to "outlook" folder inbox Office 2010 64bit
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Outlook will do this by default as you can add multiple email accounts and will create a folder set for each account instead of one lump folder set.

I suppose you can create rules to send your messages to that folder set if you really feel the need.
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Old 06-22-2011, 08:09 AM
pepelepieux pepelepieux is offline direct incoming email to "outlook" folder inbox Windows 7 64bit direct incoming email to "outlook" folder inbox Office 2010 64bit
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From Outlook 2010:

1. Goto to "File" menu at the top
2. Select "Account Settings"
3. Select "Email" tab.
4. Select Email Account to modify
5. At the bottom of this account settings window, Click on "Change Folder" button to have messages delivered to a different folder.
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Old 06-22-2011, 09:54 AM
John Ames John Ames is offline direct incoming email to "outlook" folder inbox Windows 7 64bit direct incoming email to "outlook" folder inbox Office 2010 64bit
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Thanks, but when I try this, at step 5 there is a line stating the file to which the mail is delivered, but there is no "change folder" button. I tried logging in as admin, but this did not help. Any more ideas?

Quote:
Originally Posted by pepelepieux View Post
From Outlook 2010:

1. Goto to "File" menu at the top
2. Select "Account Settings"
3. Select "Email" tab.
4. Select Email Account to modify
5. At the bottom of this account settings window, Click on "Change Folder" button to have messages delivered to a different folder.
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Old 06-22-2011, 03:42 PM
pepelepieux pepelepieux is offline direct incoming email to "outlook" folder inbox Windows 7 64bit direct incoming email to "outlook" folder inbox Office 2010 64bit
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John,

I attached an image of where the Change Folder button is. It will only be there if you have an email account setup already.
Attached Images
File Type: png example.PNG (55.9 KB, 17 views)
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Old 06-22-2011, 04:26 PM
John Ames John Ames is offline direct incoming email to "outlook" folder inbox Windows 7 64bit direct incoming email to "outlook" folder inbox Office 2010 64bit
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Thanks for the image. I have exactly this page including a message that says where incoming email goes, but no change folder button. From what you say, outlook somehow at this point does not think I have an email account, but of course I do. I also note that if I change the name of the .pst folders to make them dissappear, Outlook creates two new ones, with the same "wrong" names. I am wondering if I should uninstall outlook, or even all of Office, and start over. I do want to retain my old emails, so that may be tricky. Any ideas?
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Old 06-22-2011, 04:53 PM
pepelepieux pepelepieux is offline direct incoming email to "outlook" folder inbox Windows 7 64bit direct incoming email to "outlook" folder inbox Office 2010 64bit
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I am not sure if the answer is accurate:

but look at this link:
http://answers.microsoft.com/en-us/o...9-2dfbbb96330c
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  #8  
Old 06-24-2011, 09:19 PM
John Ames John Ames is offline direct incoming email to "outlook" folder inbox Windows 7 64bit direct incoming email to "outlook" folder inbox Office 2010 64bit
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Thanks to both of you for the tips. I also found "Move Outlook Information to another computer that has Outlook 2010 installed" in the Outlook 2010 Help. Using their 12 pages of instructions, I managed to get my old email files in the new account, but then new mail does not download from the server. When I enter a download command, the number of items shows up correctly, but no actual email. Weird! Still working on it.
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  #9  
Old 06-25-2011, 02:51 PM
John Ames John Ames is offline direct incoming email to "outlook" folder inbox Windows 7 64bit direct incoming email to "outlook" folder inbox Office 2010 64bit
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Finally solved all my known Outlook issues. Here are some tips for others who might have similar problems migrating email files to a new computer.
1. Download and pring the Outlook Help file mentioned above.
2. Think hard about whether you want to use a POP3 or IMAP protocol. It makes a huge difference. My last problem was that somehow my inbox got set up as an IMAP type, but the email account itself was POP3, which was what I wanted.
3. To keep from causing unintended type changes, I set up the account "bare" without reference to my old .pst files, then used the File/Open/Import command to bring in my old email and address book.
4. One remaining mystery is why sometimes when I do step 3, I get a dialog box that lets me choose which old email folders to import, and sometimes not. I eventually got what I wanted, so won't spend more time on this.
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