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Old 06-08-2011, 09:14 AM
kenelder kenelder is offline No desktop alerts Windows XP No desktop alerts Office 2003
No desktop alerts
Join Date: Sep 2010
Location: Oklahoma City
Posts: 22
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Default No desktop alerts

After our organization upgraded from Office 2003 to Office 2010, I no longer get desktop alerts. 'Options' shows that they are enabled, and when I click the Preview button in Desktop Alert Settings the preview appears. But when new messages arrive in my Inbox, I get no desktop alert. Others in our office who were upgraded at the same time don't have that problem. We are on Exchange Server 10.

Any suggestions?
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Old 06-08-2011, 01:56 PM
saigasmith saigasmith is offline No desktop alerts Windows 7 64bit No desktop alerts Office 2010 64bit
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Join Date: Mar 2011
Posts: 150
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You may want to run a repair of Outlook 2010, this usually corrects this issue. See

If that does not correct the issue you can create a rule to emulate the desktop alerts, I actually like this better as you can set custom alerts.

create a new rule
- Condition ==> "On this Computer Only"
- Action ==> "Display Alert" + "Play Sound"
- Exceptions ==> "None" (I mean none checked)
- Finalize ==> "Activiate this rule"
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