HELP! I just tried to start up my MS Outlook only to receive the following message: 'Outlook could not open the file containing the folders used to send and receive e-mail messages, create appointments and open the address book.' It then prompts me to select between creating a new personal folders file or opening an exiting personal folder file. Everything was just fine until now. Can anyone explain what has happened and how I should proceed. Rather than mess around with the program and make things worse I'm hoping someone out there has experienced a similar problem. If so, I'd appreciate your advice. Thanks, from a very apprehensive Outlook user.