I have just purchased outlook 2010 about a month ago and have already noticed that it is very quirky, and I am kind of disappointed in the performance of the program. I am a home user, and I like the functionality of Outlook as I am used to it from work and the ability it has to hold my contacts, calendars and emails all in one place.



Anyway, the problem I am having at this current time with Outlook is that the conversation function is not working properly. For a majority of my group emails (about 70%), the conversation feature works great and groups all of my "chain" emails between friends or family together (based on topic). However, I have been noticing a few email chains are not grouping properly. Sometimes outlook will leave one message out of the group or it just wont group the emails at all, and I am left with a cluttered and unorganized inbox.

I have done a lot of research on this already and have found nothing. I am aware of the fact that the conversation feature works off of the email subject line, and for the emails that do not get grouped in the conversation have nothing changed at all in regards to the subject line. All these emails are grouping properly on my iPhone as well, so Apple's software seems to be working with no problems.

Does anyone have any clue what else could be affecting some of my emails and emails chains from grouping with the conversation setting? Thanks in advance!

No one else is experiencing this problem??

Update:

I have noticed that the conversations that are not grouping properly are mostly due to responses by blackberry phones. When these people respond from their phone to a group email their message will show up separate from the conversation. If the next person replies to that email a new conversation group is started. Once that person with the blackberry responds back, again, their email is separated.

Anyone have any idea on why responses from blackberrys may be doing this?