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Old 05-09-2011, 11:38 PM
icelag icelag is offline Outlook = Endless supply of error messages Windows 7 32bit Outlook = Endless supply of error messages Office 2007
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Outlook = Endless supply of error messages
 
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Default Outlook = Endless supply of error messages

I'm trying to set up three email accounts in Outlook on my computer and I've found that Outlook seems to have an endless supply of error messages. I really need you guys to help me out.

Account #1
cb@company.com

Account #2
su@company.com (same company as account 1, but separate account)

Account #3 (live account)
user@live.com



All three accounts are Microsoft Exchange enabled. All three are set up on my phone with ms exchange enabled and work flawlessly, with instant push emails. But I feel like I'm in hell trying to do the same on my computer.

On my computer (Outlook 2007 / Windows 7 32bit / Exchange 2007):
At first I found that you cannot set up two exchange accounts in outlook. Following settings I configure in CP > Mail because it doesn't allow me to configure exchange while outlook is running. Then I found out about Outlook profiles and have created three profiles within outlook, one for each email account, to avoid the one exchange limit per outlook profile problem. Account #1 is set up and works flawlessly. I'm trying to set up Account #2 in another profile and I keep getting this error:

Quote:
Outlook cannot log on. Verify that you are connected to the network and are using the proper server and mailbox name. The connection to the Microsoft Exchange Server is unavailable. Your network adapter does not have a default gateway.
Quote:
Your server or mailbox names cannot be resolved
I searched for it on google, found http://support.microsoft.com/kb/913843, i have dled and installed the MS fix it thing. Problem still exists. What do I do?


Thanks.
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  #2  
Old 05-13-2011, 06:01 PM
SpiderTech SpiderTech is offline Outlook = Endless supply of error messages Windows 7 32bit Outlook = Endless supply of error messages Office 2010 32bit
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icelag,

To help troubleshoot these errors, can you answer some questions about your account #2;

1. Is the email address of account 2 the Primary email address of the mailbox? Not an alias.

2. Is the mailbox of account 2 the same mailbox of account 1?

3. When configuring the account 2 as an Exchange account, can you manually set it up? This requires the server location, proxy server information, as well as user credentials to build the profile.

4. have you confirmed Account 2 is an exchange ready mailbox?

Keep me posted.
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  #3  
Old 05-14-2011, 06:20 PM
bschorr-MVP bschorr-MVP is offline Outlook = Endless supply of error messages Windows 7 64bit Outlook = Endless supply of error messages Office 2010 64bit
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You might consider upgrading to Outlook 2010. It supports multiple Exchange accounts per profile and might be the best/simplest solution.
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