Microsoft Office Forums

Go Back   Microsoft Office Forums > >

Reply
 
Thread Tools Display Modes
  #1  
Old 04-19-2011, 05:42 PM
cgoodlein cgoodlein is offline Outlook Will Not Send Or Receive From One ISP Windows 7 32bit Outlook Will Not Send Or Receive From One ISP Office 2007
Novice
Outlook Will Not Send Or Receive From One ISP
 
Join Date: Apr 2009
Posts: 2
cgoodlein is on a distinguished road
Default Outlook Will Not Send Or Receive From One ISP

I am using Windows 7 and Outlook 2007 on a dual core desktop. It is a new desktop and a dual core. I have newly installed 5 email accounts [4 IMAP Gmail accounts and 1 Comcast POP3 account], but cannot seem to get a sixth POP3 Charter Net account set-up. I have checked and re-checked the incoming and outgoing mail servers and ports (Charter uses the defaults of 110 & 25) as well as the secure transmission and authentication settings, but I keep getting error messages from the Charter server such as:



Send test e-mail message: Your outgoing (SMTP) e-mail server has reported an internal error. If you continue to receive this message, contact your server administrator or Internet service provider (ISP). The server responded: 571 imp09 smtp.charter.net OTguMjUwLjIwMC42NA== You mu[/b]

I have contacted a Charter technician via chat in an unknown part of the world and was told that they could not help me because it was a software problem. I am posting here in case there is some type of bug in Outlook 2007 and perhaps related to more than five email accounts or some other strange set of circumstances. I have scanned for viruses, malware, and spyware and am clean. I have closed Outlook, rebooted, and even flushed the temp internet files from IE and FF browsers.

Any suggestions would be appreciated. I have about three hours into this problem and have had others check my typing and my set-up for this email account. None can find anything wrong.
Reply With Quote
  #2  
Old 04-29-2011, 03:58 PM
SpiderTech SpiderTech is offline Outlook Will Not Send Or Receive From One ISP Windows 7 32bit Outlook Will Not Send Or Receive From One ISP Office 2010 32bit
Expert
 
Join Date: Jul 2010
Posts: 481
SpiderTech is on a distinguished road
Default

cgoodlein,

Have you tried switching the SMTP port to 587?

If it is software as your technician suspects, then it could be a corrupted email profile.

below is a direct link to Outlook's official KB site. i recommend reading through the command switches for Outlook 07 and run the /cleanprofile switch.

http://office.microsoft.com/en-us/ou...589.aspx?CTT=1

Hope this helps.
Reply With Quote
Reply

Thread Tools
Display Modes


Similar Threads
Thread Thread Starter Forum Replies Last Post
Send/receive error Outlook 2007 terrace Outlook 8 09-04-2010 03:58 PM
Outlook Will Not Send Or Receive From One ISP Outlook 2007 Crashing on send/receive Camille Outlook 1 01-24-2010 03:14 PM
Can Send But Not Receive in Outlook 2003 NorthBeachnik Outlook 0 08-14-2009 01:26 PM
Send/receive Outlook jenny52 Outlook 2 04-22-2009 01:16 PM
Outlook 2K3 Send/Receive durilai Office 2 11-22-2005 01:42 PM

Other Forums: Access Forums

All times are GMT -7. The time now is 03:15 AM.


Powered by vBulletin® Version 3.8.11
Copyright ©2000 - 2023, vBulletin Solutions Inc.
Search Engine Optimisation provided by DragonByte SEO (Lite) - vBulletin Mods & Addons Copyright © 2023 DragonByte Technologies Ltd.
MSOfficeForums.com is not affiliated with Microsoft