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Old 04-04-2011, 02:06 PM
sarajo sarajo is offline Outlook moves Sent emails Windows XP Outlook moves Sent emails Office 2007
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Outlook moves Sent emails
 
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Outlook is sending sent emails to a folder in the inbox. There are no rules or codes set up that would explain this. Any ideas on what's going on and/or how to fix?
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Old 04-05-2011, 03:00 AM
SpiderTech SpiderTech is offline Outlook moves Sent emails Windows XP Outlook moves Sent emails Office 2010 (Version 14.0)
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sarajo,

By default all sent items are supposed to stay in the Sent items folder. If you are experiencing sent items moved to a secondary folder in the Inbox, then its possible a rule was created to do so.

Since you have stated that no rule has been created, was a rule created to perform this action before? This also could be a server side rule that was implimented after a data import.

Try performing this Outlook 2007 command switch:

To run Outlook with a command line switch, use the following steps:

Windows XP:
  • Click Start.
  • Click Run.
  • Enter the following in the Run dialog box (with quotations):
    "c:\program files\microsoft office\office12\Outlook.exe" //cleanclientrules
  • Click OK.

Starts Outlook and deletes all client-based rules.

The following switch will clean both client and server side rules:

/cleanclientrules

Hope this helps
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