Filtering/moving messages requesting Read Receipts

[rickh25345]

Hi - looking for guidance /assistance please and could not find a solution elsewhere on this site. I really dislike receiving email that includes a request for a Read Receipt (RR) and currently have Outlook 2003 View setup to identify Inbox messages where a RR is requested.

I am using Customise View-Messages to display the Outlook field "Receipt Requested" = "Yes" and display this "Yes" message in Red in a new Inbox column titled RR (if that all makes sense). It works but it's clunky. I do this as I want to know who is sending me messages with the RR attribute enabled, without mehaving to open the message to find out.



What I'd really like to do is also filter/move those messages directly to the Deleted Items folder and then turn on "Always Send a Response" in Tracking so that the person sending the message will know exactly what's happening - the message has been deleted without reading. I cannot install any 3rd party add-ons as I'm in a locked-down Corporate environment.

I cannot find a way to set this filter up - any ideas appreciated. Thanks in advance for any assist .

[bschorr-MVP]

Originally Posted by rickh25345

Hi - looking for guidance /assistance please and could not find a solution elsewhere on this site. I really dislike receiving email that includes a request for a Read Receipt (RR) and currently have Outlook 2003 View setup to identify Inbox messages where a RR is requested.

I am using Customise View-Messages to display the Outlook field "Receipt Requested" = "Yes" and display this "Yes" message in Red in a new Inbox column titled RR (if that all makes sense). It works but it's clunky. I do this as I want to know who is sending me messages with the RR attribute enabled, without mehaving to open the message to find out.

What I'd really like to do is also filter/move those messages directly to the Deleted Items folder and then turn on "Always Send a Response" in Tracking so that the person sending the message will know exactly what's happening - the message has been deleted without reading. I cannot install any 3rd party add-ons as I'm in a locked-down Corporate environment.

I cannot find a way to set this filter up - any ideas appreciated. Thanks in advance for any assist .

You could try creating a rule that checks the message header for the text "Disposition-Notification-To" and moves (or rather deletes) if it finds that. Probably won't work on messages sent internally within your company (as opposed to via the Internet) though.

I somehow doubt you're going to get the reaction you're hoping for, though. People will at first be perplexed, then they'll be taken aback then some of them will be irritated. A few may change their behavior, but I doubt many will be happy about it. Hopefully none of those people requesting read receipts are your boss. Why not just set Outlook to never return the receipt and go about your day as if they never requested one?

They'll never get the receipt they requested and you don't have to explain to people that you auto-delete messages with read receipts on them?

[rickh25345]

HI - thanks for the response. Yes, well maybe my initial approach is a liitle over the top but I just view Read Receipts as an invasion of my privacy and shows a lack of trust, irrspective of whose sending them.

I'd just like some options - whilst I can now see who sending them I'd like the option of applying Rules to the messages if possible.

Given that the Read Receipt attribute is an identifiable Field in Outlook I'd also like to know if this field can be identifed in the message header? The header contains details if the sender requests a Delivery Receipt.... but not a Read Receipt?
Thanks

[bschorr-MVP]

Originally Posted by rickh25345

HI - thanks for the response. Yes, well maybe my initial approach is a liitle over the top but I just view Read Receipts as an invasion of my privacy and shows a lack of trust, irrspective of whose sending them.

I'd just like some options - whilst I can now see who sending them I'd like the option of applying Rules to the messages if possible.

Given that the Read Receipt attribute is an identifiable Field in Outlook I'd also like to know if this field can be identifed in the message header? The header contains details if the sender requests a Delivery Receipt.... but not a Read Receipt?
Thanks

Did try creating a rule that checks the message header for the text "Disposition-Notification-To" and moves (or rather deletes) if it finds that. Probably won't work on messages sent internally within your company (as opposed to via the Internet) though.

[rickh25345]

Hi, thanks for the response - yes, I think youre right in that "Disposition-To" does not apply to "company-internal" messsages.

I'm surprised though that the Receipt Requested field cannot be manipulated by Outlook Rules? Cheers

[bschorr-MVP]

Originally Posted by rickh25345

Hi, thanks for the response - yes, I think youre right in that "Disposition-To" does not apply to "company-internal" messsages.

I'm surprised though that the Receipt Requested field cannot be manipulated by Outlook Rules? Cheers

I'll try to remember to mention that to the Outlook team when I'm in Redmond later this month.

[rickh25345]

Hi there bschorr.... did you manage to run this by the boys and girls at Redmond by any chance?

Best Wishes.... Rick