Trash and Sent Items folder trouble

horseatingweeds · #1 03-08-2011, 09:29 AM

Can someone point me in the right direction with this? I've got three accounts setup on Outlook. Some where giving me a "Deleted items folder unavailable" error when trying to delete, and some a similar error when sending, but about the sent items folder.

I went into More Settings... of each account, and gave them each a Drafts, Trash, and Sent Items folder. They all can delete items now, but only one sends a copy to Sent Items after sending.

I'm using XP SP3.

Shawn76 · #2 03-08-2011, 07:07 PM

See if this helps you out.

http://support.microsoft.com/kb/184059

Shawn76 · #3 03-08-2011, 07:09 PM

This one is actually for Outlook 2007

http://office.microsoft.com/en-us/ou...010164216.aspx

bschorr-MVP · #4 03-13-2011, 07:59 AM

Quote:

Originally Posted by horseatingweeds

Can someone point me in the right direction with this? I've got three accounts setup on Outlook. Some where giving me a "Deleted items folder unavailable" error when trying to delete, and some a similar error when sending, but about the sent items folder.

I went into More Settings... of each account, and gave them each a Drafts, Trash, and Sent Items folder. They all can delete items now, but only one sends a copy to Sent Items after sending.

I'm using XP SP3.

You might also try starting Outlook with the /resetfolders switch. See if this helps - http://www.officeforlawyers.com/outlook/tsol.htm#CLS

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