Outlook 2010 is whacko.

[arizonajack]

Last month my Dell desktop quit. It had Windows 7 and Office 2010. It had two hard drives, one for my OS and programs and one for my personal files. I was able to find another desktop that was missing the hard drive. I took my personal files drive from the old computer and put it in the replacement computer. I put in my Windows 7 disk, successfully installed Windows 7.

Then I installed Office 2010.

When I activated Outlook 2010 it recognized my email accounts with Cox but my address book and saved emails were gone.

I learned about .pst and .ost files and were able to retrieve them from the other hard drive, copy them into the replacement computer and import them into Outlook 2010 so I had my saved emails and address book back.

If you haven't fallen asleep by now, I'll come to the problems:

1 - In the Navigation pane I see my first account (with inbox, sent, trash, junk, etc), then my second account (with inbox, sent, trash, junk, etc). The third idem is Outlook Data File (with inbox, drafts, sent, deleted, junk, and several folders that I had created for different people).

Now, the thing is, everything in the Outlook Data File was in my first account on the old computer and is now separate from the first account.

2 - When I open email, it defaults to the Outlook Data File list and my saved emails from before the old computer quit. I have to click on the first account, which I use all the time, to get to use it.



3 - When I get unwanted email in the first or second account and I send it to junk and select block sender, it doesn't take because I keep getting mail from the sender that has supposedly been blocked.

How do I get my Outlook 2010 back to normal?

[gmayor]

It sounds like you have two PST files loaded - the new one, which is currently the default - and the old one, which you want to be the default.

You can change the folder to which your mail for each account is delivered from File > Account settings > EMail, then from the Data tab you can set the 'old' file as the default. Finally you can close the 'new' data file.

[arizonajack]

I'm in account settings data files and, yes, I do have one too many data files. The third one must be from the old computer.

I moved my saved emails and people folders up to my primary account and made sure all the old Outlook folders were empty.

However, when I select my main account (in account settings), the settings don't allow me to set it as default.

Which brings up another point.

Is my contact list/address book in that 3d file? If so I don't want to delete it. I suppose I could just ignore it.

PS: When I open my mail, it's still defaulting to the inbox of the unwanted folder.

[gmayor]

Did you change the folder to which your mail for each email account is delivered from File > Account settings > EMail (you have to do it separately for each account).

[arizonajack]

I did a little googling and found this:

http://superuser.com/questions/15278...0-start-folder

Fixed it right up.