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Old 02-21-2011, 03:50 AM
Hexasphere Hexasphere is offline Outlook 2007 Disappearing/empty emails Windows 7 32bit Outlook 2007 Disappearing/empty emails Office 2007
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Outlook 2007 Disappearing/empty emails
 
Join Date: Feb 2011
Posts: 4
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Default Outlook 2007 Disappearing/empty emails

The problem started 2 days ago


I retrieve my emails using Download headers


Procedure
  1. Header appears
  2. I choose to download
  3. The email downloads as empty (body)
  4. If I press Forward the header info only is in the forwarded email body
  5. If I try to open it, the header download box reappears This item has not been retrieved from the server etc)
  6. If there was an attachment the attachment disappears
  7. If I close and reopen Outlook the body reappears but not the attachment.
  1. I am using Win 7
  2. I have started a new PST file
  3. I have uninstalled my Security software (F-Secure and am using Windows security essentials)
  4. I have uninstalled Office and reinstalled and updated (Office immediately picked up my previous settings and default folders and pst files even though I installed it to a different drive on my PC.)
  5. I have spoken to my service provider and they can't help
  6. I have run all Office dignostics and Drive tools defrag and chek disk
Thanks

Sam
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