mappi32.dll

[kennyvc]

When i start outlook 2003 i receive following error:
"Cannot start Microsoft Office Outlook. MAPI32.DLL is corrupt or the wrong
version. This could have been caused by installing other messaging software.
Please reinstall Outlook."



-I renamed the file msmappi32.dll to msmappi32.old but did not solve the problem
-Used an other msmappi32.dll file from another pc = didn't help
-When i reinstall office the problem is gone but comes back after a few days

Computer: windows 7 (64bit) office2010 pre-installed
Deleted office 2010 and installed office 2003

Does anybody knows how to fix this?

[bschorr-MVP]

Start one of the other Office apps (Word for example) and go to Help and run "Detect and Repair".

What anti-virus software are you using?

Troubleshooting Outlook - http://www.officeforlawyers.com/outlook/tsol.htm

[kennyvc]

I already used detect and repair but it didn't solved it...
Anti-virus = AVG
Don't think it will be related to AVG because this problem occurs in a company environment...
We only receive this mappi32 error on new laptops running windows 7, on the other computers running XP we don't get the error...

[bschorr-MVP]

Originally Posted by kennyvc

I already used detect and repair but it didn't solved it...
Anti-virus = AVG
Don't think it will be related to AVG because this problem occurs in a company environment...
We only receive this mappi32 error on new laptops running windows 7, on the other computers running XP we don't get the error...

When the problem occurs does a System Restore solve it? http://www.officeforlawyers.com/tips/sysrestore.html

[kennyvc]

Haven't tried it... But i don't think it will help because they are just new out of the box, only thing we did is uninstall office2010 and installed 2003...