Receiving same email - blocking other emails coming through server.

dan_hull · #1 02-03-2011, 07:30 AM

One of our PC's (running outlook 2003) at work has been receiving the same email (NOT SPAM) over 30 times in the space of 24 hours. This email is blocking anything else coming through, and affecting one other PC on the network from receiving mail.

The send/receive on these PCs is showing 'receiving 1 of (however many are waiting to be downloaded)'.

PLEASE HELP!

bschorr-MVP · #2 02-03-2011, 07:32 AM

Quote:

Originally Posted by dan_hull

One of our PC's (running outlook 2003) at work has been receiving the same email (NOT SPAM) over 30 times in the space of 24 hours. This email is blocking anything else coming through, and affecting one other PC on the network from receiving mail.
The send/receive on these PCs is showing 'receiving 1 of (however many are waiting to be downloaded)'.

PLEASE HELP!

Have you contacted the sender if this message? Is it an especially large e-mail message?

What kind of e-mail server are you connecting to? Can you log into the webmail interface of the server and delete the message there?

Troubleshooting Outlook - http://www.officeforlawyers.com/outlook/tsol.htm

dan_hull · #3 02-03-2011, 07:46 AM

I contacted the sender of this message and he claims 'everything is fine' at his end.
The email has a small 20kb attachment.

We are running a pop3 server, but every webmail interface I try tells me the email address/password is incorrect.

bschorr-MVP · #4 02-04-2011, 08:33 AM

Quote:

Originally Posted by dan_hull

I contacted the sender of this message and he claims 'everything is fine' at his end.
The email has a small 20kb attachment.

We are running a pop3 server, but every webmail interface I try tells me the email address/password is incorrect.

How often do you have Outlook checking the mail?

Have you contacted your ISP to ask about resetting/retrieving the correct password for the account?

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