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Old 02-01-2011, 06:11 AM
jhscann jhscann is offline Outlook Business Contact Manager, Call Lists Windows Vista Outlook Business Contact Manager, Call Lists Office 2010 32bit
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Outlook Business Contact Manager, Call Lists
 
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Default Outlook Business Contact Manager, Call Lists


Can anyone help with "Call Lists" in the Marketing part of BCM?

I'm trying to collate a number of contacts (e.g. from a trade show) to a Call List. The option to add Contacts (one by one) to a call list appears to be missing. It seems like you have to apply a filter to all Contacts in order to narrow down to the required list. This seems impossible. Though, if you do manage somehow to filter to get your Call List - it's not locked, i.e. the addition of contacts later that match the filter criteria means that those contacts will be added to the Call List - even if you don't want that.

To be clear, I would like to:

- create the Call List
- create the contact records
- add the contacts to the Call List

Am I missing something? Please tell me I'm wrong.
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Old 02-01-2011, 12:07 PM
jhscann jhscann is offline Outlook Business Contact Manager, Call Lists Windows Vista Outlook Business Contact Manager, Call Lists Office 2010 32bit
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Outlook Business Contact Manager, Call Lists
 
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Found the answer myself eventually. Documentation on BCM is painfully thin. You need to filter on a Category (add the contacts to the category first). Here's the youtube clip on the topic:

http://www.youtube.com/watch?v=kbyTiK1p1F4
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