New Idea for Delivery Receipt

[BrazzellMarketing]

I've read where Microsoft staff participate on this forum from time to time. I have an idea for Outlook that could save email, and was wondering what everyone else thought of it and how to get the idea in Microsoft's suggestion box.



Instead of a delivery receipt, I would like a "Notification of non-delivery." I send a ton of emails every day. If I requested a delivery receipt for every important email, it would add an hour of work per day just keeping track of all the receipts. Outlook could track those receipts automatically and instead notify me in 2 hours if my email did not reach the intended mail box. That would be much more useful for me. If such a feature existed, I would default it on for all the computers at my office. What do you think? How can we get this in Microsoft's proverbial suggestion box?

The need: Part of our office mail is run through GoDaddy's mail system. If we type an email address wrong, we might never get a failure message. When we do get failure messages, they come literally two days later.

More and more, emails are getting bounced at the server level instead of going into the spam boxes of private users. It's ridiculous. My wife is constantly complaining that she is not getting emails from various organization leaders. I'm pretty sure that what is happening is some regional director, club, or small business person sends out regular emails to their membership (often using long lists in the CC or BCC fields of their emails to do it). Some legitimate subscriber decides it's better to block that person instead of unsubscribing. Because someone labeled the sender as spam, the perfectly legitimate organization or person ends up on a couple of spam lists. There are more than 100 public lists. Every email provider checks a couple of different lists to decide who gets to send email to their servers. So only a small percentage of the club's outgoing emails get bounced as spam, based on which email companies are checking what list (i.e. everything to GoDaddy goes through fine, but some emails to RoadRunner get bounced). In my wife's case, when she know's there's a problem, she has the club or organization organizer CC my work address, and I forward the emails to her. When I get them, I can see that the club addressed my wife perfectly, but Comcast just bounced the email at the server level. The big problem is that once you get on these lists, even your individual emails start getting blocked.

In the past few months, those 5% of mess-ups in both receiving and sending have made email a rather unreliable form of business communication. If this whole ridiculous system of labeling spam continues, email will cease to be a viable means of business communication - except for spam. But I think this one possible feature in Microsoft Outlook could make email worthwhile and trustworthy again.