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Old 08-28-2006, 08:37 AM
jkies00 jkies00 is offline
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Importing Rules - Folder broken?
 
Join Date: Aug 2006
Posts: 1
jkies00
Default Importing Rules - Folder broken?

Hi All,

I'm using Outlook 2003 and Exchange 5.5. (I know, exchange 5.5 is scary...)

I've set up some rules and exported them, in hopes that I can distribute the rules to my team. It's about 20 rules, and by exporting and distributing them, I hope to save my team a lot of time.

The rules are simple - they check messages after they arrive to see if they were sent to a distibution list, and organize them into folders.

The problem is: the rules don't work when I import them. After I exported my rules, I walked through the steps that one of my team members would have to go through to import the rules and get them running.

First, I had to start with a clean slate - so I deleted the rules I currently had in Outlook, and deleted all the folders I set up as well. Next I recreated the folder structure, and when that was done, I imported the rules.

After importing the rules, the rules window shows a list of rules as it should. All of my rules seem to have been successfully imported. When I click the OK button, I get an error: "Some of your rules do not have all their options set. If you save your rules, these rules with missing options will be deactivated. Do you want to save your rules?"



When I click the 'No' button on this error screen, I see the main rules window again, but now, none of the rules have a folder specified for them anymore.

Through some trial and error I also learned that if I keep the original folders that I used to initially set up the rules, the imported rules work fine. However, if I create new folders, as the members of my team will have to do, the imported rules don't work. It seems Outlook folders may have a unique identifier, instead of just using the name of the folder.

Has anyone come across this, and does anyone have any advice?

Thanks,
~jeff
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