Microsoft Office Forums Receiving but not sending email in outlook?

Go Back   Microsoft Office Forums > >

Reply
 
Thread Tools Display Modes
  #1  
Old 12-03-2010, 09:14 AM
babylikesburgh babylikesburgh is offline Receiving but not sending email in outlook? Windows 7 Receiving but not sending email in outlook? Office 2003
Novice
Receiving but not sending email in outlook?
 
Join Date: Dec 2010
Posts: 1
babylikesburgh is on a distinguished road
Question Receiving but not sending email in outlook?

My client is having difficulty with her email, and I'm not very familiar with Outlook or network issues. At a school where she volunteers, she cannot send email to anyone, the emails stay in her outbox. However, she does not have this problem at home, and web-based email is sending out fine. I'm her go-to person for most things technical, but email simply isn't my strongpoint. Any input is greatly appreciated!
Reply With Quote
  #2  
Old 12-04-2010, 12:43 AM
Kaneto Kaneto is offline Receiving but not sending email in outlook? Windows 7 Receiving but not sending email in outlook? Office 2010 (Version 14.0)
Competent Performer
 
Join Date: Nov 2010
Posts: 136
Kaneto is on a distinguished road
Default

Do the emails go out when she hits the Send/Receive button? Does the Send/Receive window show any errors?

Have you tried moving the contents of her Outbox to a temporary folder and then just sending a test message to see if that goes out? Sometimes a message in the Outbox can have an error that will prevent any other email from being sent.

Also, is she close to or over quota on her mailbox. This can often happen if she's configured to leave messages on servers, and some email providers will disable outbound email when the account reaches its quota limit.

-SW
Reply With Quote
  #3  
Old 12-05-2010, 06:29 PM
SpiderTech SpiderTech is offline Receiving but not sending email in outlook? Windows XP Receiving but not sending email in outlook? Office 2010 (Version 14.0)
Expert
 
Join Date: Jul 2010
Posts: 481
SpiderTech is on a distinguished road
Default

It also could be your network the Outlook client is connected to. There is also a chance the SMTP server or outgoing mail server configurations are not correct.

What type of email account is your client using?

Please keep us posted?
Reply With Quote
Reply

Thread Tools
Display Modes


Similar Threads
Thread Thread Starter Forum Replies Last Post
Outlook does not display sender email addresses, has problem sending Gnimble Outlook 2 02-18-2013 01:29 PM
Receiving but not sending email in outlook? Outlook 2007 - Receiving Multiple "read receipts" from a single email garp2100 Outlook 1 12-03-2010 07:10 AM
Receiving but not sending email in outlook? Outlook Sending Same Email Multiple Times mudpuppy Outlook 1 08-03-2010 06:39 PM
Receiving but not sending email in outlook? Why is Sending email on Outlook 2007 on WinXP SP2 not working mnarewec Outlook 2 04-20-2010 06:02 PM
Receiving Graphics in Email (Outlook 2003) fotos4fun Outlook 0 11-18-2009 07:17 AM


All times are GMT -7. The time now is 05:23 AM.


Powered by vBulletin® Version 3.8.11
Copyright ©2000 - 2019, vBulletin Solutions Inc.
Search Engine Optimisation provided by DragonByte SEO (Lite) - vBulletin Mods & Addons Copyright © 2019 DragonByte Technologies Ltd.
MSOfficeForums.com is not affiliated with Microsoft