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  #1  
Old 11-11-2010, 04:53 PM
Enduroman Enduroman is offline messages stuck in Outbox Windows 7 messages stuck in Outbox Office 2007
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Default messages stuck in Outbox

Hello,


I'm using Outlook 2007 and have for some time. Recently i've discovered that some messages (not all) go to the Outbox and then don't send when I click Send/Receive. GoDaddy hosts my email and I've been through all the settings with them. Tested and retested. At the end of the day, they say its an Outlook problem. I reinstalled Outlook - same thing happening. The message just sits there. No error messages. It just doesn't send. It seems to happen most often to messages that I'm replying to. New messages usually work.
Any ideas??? Thanks in advance.
Dan
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  #2  
Old 11-11-2010, 04:57 PM
pankajsonu pankajsonu is offline messages stuck in Outbox Windows 7 messages stuck in Outbox Office 2007
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This issue is due to the improper settings of your Outlook program such as the incoming and the outgoing ports.

Please follow the below link to fix this issue:
http://help.godaddy.com/article/2649
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  #3  
Old 11-12-2010, 07:57 AM
Enduroman Enduroman is offline messages stuck in Outbox Windows 7 messages stuck in Outbox Office 2007
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Thank you for the reply and the link. As I stated though, I've been through all those settings with GoDaddy. 3 different experts. Probably 2 hours of trying all kinds of different Email Account Settings. The problem is with Outlook.
I've just posted a screen shot of my outbox here (using Word Pad):
Outlook 2007 Outbox screen shot.rtf
The message 're:test3' will not send. 'test 3' will send normally when i click Send/Receive. Notice the icons to the left of the message are different. They arrive in the outbox that way, before Outlook even tries to send the messages.
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  #4  
Old 11-12-2010, 09:20 AM
Enduroman Enduroman is offline messages stuck in Outbox Windows 7 messages stuck in Outbox Office 2007
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Outlook 2007 error message.rtf
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  #5  
Old 11-12-2010, 09:21 AM
Enduroman Enduroman is offline messages stuck in Outbox Windows 7 messages stuck in Outbox Office 2007
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I think this is unrelated, but here's an error message I get when I click to create the first message after starting Outlook.
Outlook 2007 error message.rtf
Not sure how to uninstall this add-in.
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  #6  
Old 11-12-2010, 06:23 PM
pankajsonu pankajsonu is offline messages stuck in Outbox Windows 7 messages stuck in Outbox Office 2007
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If you want to disable the add-ins of the Outlook then you can follow the below link:
http://office.microsoft.com/en-ca/ou...010034127.aspx
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  #7  
Old 11-13-2010, 10:12 AM
Kimberly Kimberly is offline messages stuck in Outbox Windows 7 messages stuck in Outbox Office 2010 (Version 14.0)
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Oh no, it is not unrelated...

"You Have an Outdated or Incompatible Add-in

Outdated or incompatible add-ins may cause mail delivery problems.

Add-ins, such as old Netscape extensions or Fax software, may cause e-mail delivery problems."

From this page: http://support.microsoft.com/kb/195922
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  #8  
Old 11-13-2010, 12:04 PM
Enduroman Enduroman is offline messages stuck in Outbox Windows 7 messages stuck in Outbox Office 2007
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Thanks for the ideas folks. It turned out to be the AVG Outlook Add In.
To disable it, I had to start OUtlook as an admininstrator, by Right CLicking the Outlook Icon on my desktop, then selecting Tools - Trust Centre - Add-ins - COM Add-ins - Go, and then deselecting the AVG add-in.
So now i'm without that Add-in protecting my email. I can live with that.
Hope this string helps someone else.
Dan
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