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Old 06-27-2006, 10:19 AM
glg4e glg4e is offline
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deleted items not going in to trash
 
Join Date: Jun 2006
Posts: 1
glg4e
Default deleted items not going in to trash

i am a system administrator for a company we run outlook 2003 on all our computers.



i have one user when she deletes e-mail it is not going to her trash or deleted items folder.

if she has a message that is unread and deletes it before reading it... it will go to the deleted items folder.

if she has a read message that she deletes.. it is perminatly deleted...

i have checked her rules, and i have also checked to see perhaps if sticky keys were accidently turn on.

thanks
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