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Old 06-13-2023, 04:35 AM
MartinGM MartinGM is offline Problems with the format of contact names Windows 11 Problems with the format of contact names Office 2021
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Problems with the format of contact names
 
Join Date: May 2023
Location: England
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Default Problems with the format of contact names

Since migrating to Office 365 I'm having a small issue with the format of contact names.



In existing contacts, someone like Bill Smith (First name Bill, second name Smith) shows as Bill Smith in the Full Name field - as it should.

I can then choose how to file it, in the File As field.

That all works as it should.

The issue is with new contacts that I create.

If I enter Bill as the first name, Smith as the second name, the Full Name field is populated with Smith Bill.

This doesn't make a huge difference except it disrupts a mail merge which puts Smith Bill on the envelope !

I have checked the first name and second name fields themselves - they are correct.

How do I adjust how the Full Name field displays ?

PS I tried editing the Full Name field itself . . . that looked OK but then I found it had swapped the First name and Second name around to Smith and Bill !
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  #2  
Old 06-13-2023, 04:39 AM
MartinGM MartinGM is offline Problems with the format of contact names Windows 11 Problems with the format of contact names Office 2021
Advanced Beginner
Problems with the format of contact names
 
Join Date: May 2023
Location: England
Posts: 66
MartinGM is on a distinguished road
Default

Typical - having hunted for a solution for 2 weeks before posting this, I finally found the solution 2 minutes later !!!

From the Tools menu, select Options.... Select Contact Options.... Use the "Default 'Full Name' order:" drop-down box to select the order you would like Outlook to use for new names.

Oh well, I hope this may help someone else
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