One of our managers is going on extended leave. He receives emails from internal staff and external clients. While on leave a staff member will be dealing with the client enquiries received via email, but not the enquiries from within our business.

How does the manager add a rule to forward all emails received from external clients (ie not on our domain) to the internal staff member, but not forward emails received from internal staff.



I can see how to create a rule to forward all emails, but not only those from external clients (who will all have different email addresses).

Thanks for your help

When trying to create a rule, click on "Advanced." There's an option to check for specific words that appear in the sender's address. For messages from within the organization, that might be "@your_domain.com"

Thanks so much for your response AlanCantor.
The issue we have is that there will not be any specific words (we don't know what an external client will email about) and the external sender could come from any domain.
Emails from internal senders will remain in the managers inbox, so they are easy to deal with. It's the forwarding of emails received from external senders which is causing us some head scratching.