I am running Microsoft Outlook for Microsoft 365 MSO (Version 2303 Build 16.0.16227.20202) 64-bit on Windows 11. The problem I'm about to describe never happened until 1-2 weeks ago; the latest Outlook/Office update must have introduced this bug.



First, the sort order of my emails is non-default. In my listing of emails in my inbox I have it go from oldest (top) to newest (bottom). The default is the opposite of that. When I delete the bottom-most (newest) email by pressing the delete key, the email deletes as expected, but then the selected/highlighted email JUMPS to the top (oldest) email in my inbox. In other words, after the delete, I am suddenly and unexpected back at the TOP of my inbox and the top-most (oldest) email is now highlighted.

What used to happen, before about a week ago: after deleting the bottom-most (newest) email in my inbox, either the email right above it became selected/highlighted, or nothing was selected/highlighted, but the view REMAINED right there at the bottom. But now, when the "automatic jump to top" occurs, it's very annoying because I have to either SCROLL all the way back down to the bottom where I was and wanted to be, or I have to press CTRL+END.

Of course pressing CTRL+END is no big deal, but it's ANNOYING to have to do this 10-20 times every day, each time I delete the bottom email. This has to be a bug, and I'll see if I can report it to MS...but in the meantime is there some way I can solve this on my own? Perhaps an Outlook setting I can tweak? Even a registry entry?

You could press {End} instead of {Ctrl+End} to return focus to the bottom of the list. But that would be equally annoying!


Is it possible you've remapped {Delete} to be {Delete}{Home} or something like that?


Can you reproduce the problem if you press {Shift+Delete} instead of {Delete}? Shift+Delete deletes permanently.



Does the problem occur if you reverse the order of the list of messages? I realize that's not how you want messages to display. But change the order for testing purposes.



What happens if you delete a message via the Context menu?



By mouse: right-click the message, and then click "Delete."



By keyboard: press {Shift+F10} and then press {d} (which is the accelerator for "Delete.")

I also starting seeing this issue over the past few weeks. It doesn't happen every time I delete an email, but it happens several times a day. I also have my email sorted with the newest emails at the bottom. OP, or anyone else, has a solution been found?

I haven't found a solution. Seems highly probable that it's a bug. I'm guessing the MS testers don't often change the sort order when testing, so it's an edge case that dropped into a black hole.

Also having this issue randomly on multiple computers.