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Old 09-06-2022, 06:43 PM
jiing.chiang jiing.chiang is offline Quick steps delete original email and move reply/sent email to folder Windows 11 Quick steps delete original email and move reply/sent email to folder Office 2021
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Quick steps delete original email and move reply/sent email to folder
 
Join Date: Sep 2022
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Default Quick steps delete original email and move reply/sent email to folder

Hi,



I have a shared inbox where we receive enquiries.

Our current process is:
Reply to enquiry (reply will then be sitting in personal emails sent folder).
Delete original email/enquiry from shared inbox.
Drag and move sent email from personal inbox to shared inbox's 'actioned' folder.

I have did some reading around, and there's a default reply and delete quickstep, but I was wondering if it was possible to setup a custom quickstep to automate the entire process above?

Thank you!
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