Hello,



A coworker asked me to look into any easy options to convert a received Email to a clean PDF easily. She was long used to having a "PDF button" in former versions of Outlook.

We took one Email and did Adobe Print to PDF, and much of the text came out in unintelligible characters, possibly due to the sender (a client) using a font her Acrobat didn't recognize (Arial Nova Condensed is what was showing, but that was installed, so it possibly wasn't that). Apparently Microsoft Print to PDF works, but she'd like an easier way.

I looked into Add-ins that are listed from within Outlook. "zeal aps" [sic] "Share Mail via PDF" looked like it would work, but the resulting PDF didn't include the Email header, which is vital to our purpose as it shows the sender, date, routing and everything official to confirm that we got the approval from the right person. KMailPrint by Keluro seemed like it was going to be a solution, but it took forever to process to a PDF, presumably to the cloud, then still had to be downloaded, and that was another processing wait, so, no go.

It looks like the Adobe Acrobat add-in that we used to have doesn't work with Outlook 365, perhaps by Microsoft's design, or perhaps because our version of Acrobat is older. I'm not sure.

Thanks for any recommendations,

Ann