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  #1  
Old 03-24-2006, 08:40 AM
D-Red Skull D-Red Skull is offline
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Outlook (2000 % 2003) does not recognised my .pst folder
 
Join Date: Mar 2006
Location: Australia
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D-Red Skull
Default Outlook (2000 % 2003) does not recognised my .pst folder

I backed up my .pst folder onto a DVD disc (with other data) and re-formatted my machine. I've finished re-installing everything, including an upgrade to Outlook 2003.

When importing/opening/adding my .pst file I get an error suggesting to me that the .pst file is "not a personal folders file". The file is over 80Mb, and password protected.

I tried it in my older version of Outlook 2000 and the same error. The data on the DVD backup all works; so I don't believe the data is "corrupt"...though it might be?



I have tried Outlook Inbox Repair Tool - but it too doesn't recognise the .pst file as a valid file.

Help?
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Old 03-24-2006, 10:15 AM
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Matrix Matrix is offline Outlook (2000 % 2003) does not recognised my .pst folder Windows 10 Outlook (2000 % 2003) does not recognised my .pst folder Office 2010
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Did you copy the pst files to your hard drive? You can't use it directly on the CD/DVD disk.

Also, if you didn't close Outlook when you backup the pst files, the files are very probably damaged.
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Old 03-25-2006, 09:45 PM
D-Red Skull D-Red Skull is offline
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Outlook (2000 % 2003) does not recognised my .pst folder
 
Join Date: Mar 2006
Location: Australia
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D-Red Skull
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Quote:
Originally Posted by kevin
Did you copy the pst files to your hard drive? You can't use it directly on the CD/DVD disk.
G'day Kevin. Yes, it's no longer on the DVD, and the Read Only status is unticked.

Quote:
Originally Posted by kevin
Also, if you didn't close Outlook when you backup the pst files, the files are very probably damaged.
Hmm, I wonder if that might be the problem. I can't recall if it was open or not to be honest. Bugger!

Cheers for the quick reply
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Old 03-25-2006, 11:05 PM
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Matrix Matrix is offline Outlook (2000 % 2003) does not recognised my .pst folder Windows 10 Outlook (2000 % 2003) does not recognised my .pst folder Office 2010
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Check if the file has "read-only" property, if yes, turn it off and try again.

If it still doesn't work, the file should be damaged and unrecoverable.

Quote:
Originally Posted by D-Red Skull
Hmm, I wonder if that might be the problem.
It's a very common problem..many people learned it in the hard way.
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