Microsoft Office Forums

Go Back   Microsoft Office Forums > >

Reply
 
Thread Tools Display Modes
  #1  
Old 09-23-2010, 02:27 AM
john.g.eaton@talktalk.net john.g.eaton@talktalk.net is offline Office Diagnostics Windows XP Office Diagnostics Office 2007
Novice
Office Diagnostics
 
Join Date: Sep 2010
Posts: 1
john.g.eaton@talktalk.net is on a distinguished road
Default Office Diagnostics

I have started to suffer a new problem with Outlook in that when I click on the the desktop icon 99% of the time it does not open Outlook. It seems to work if I reboot but not always and only once. I have run SCANPST.EXE succesfully and also run Office Diagnostics. Diagnostics reports an error and allows me to click a button to search the internet for a solution. When clicking this button I get a failure situation in that the it directs me to a server containing "watson392.watson.microsoft.com" which it cannot find. I have searched the internet and it seems a substantial number of people have experienced the same connection problem but there is no reference to a solution.



My two issues are:

1. Does any one have any suggestions to overcome the "opening" outlook problem.
2. Can anyone resolve the issue of Microsofts Office Diagnostics routine directing me to a non-existant web site?

I have been using Windows XP Professional and Office 7 for a long time and up to now I have had no problems.
Reply With Quote
Reply

Thread Tools
Display Modes


Similar Threads
Thread Thread Starter Forum Replies Last Post
Office Diagnostics Office 2007 not properly opening Office 2003 files. Starbuck Office 5 04-23-2010 07:01 PM
Office Diagnostics License and Activation, General... Plus, can Office 2000 read/edit Office 2003 files? Orlandes Office 9 09-24-2009 07:13 PM
Disabling Office Live introductory splash screen (Office 2007) Jack Sheet Office 1 02-11-2009 06:23 AM

Other Forums: Access Forums

All times are GMT -7. The time now is 11:50 AM.


Powered by vBulletin® Version 3.8.11
Copyright ©2000 - 2024, vBulletin Solutions Inc.
Search Engine Optimisation provided by DragonByte SEO (Lite) - vBulletin Mods & Addons Copyright © 2024 DragonByte Technologies Ltd.
MSOfficeForums.com is not affiliated with Microsoft