#1
|
|||
|
|||
Getting Outlook to work correctly
This is a long story. I had Office 2019 with Outlook. One day this week Outlook just up and quit. I tried what I felt everything I could to get it running again but no luck. I uninstalled Office and needless to say when I tried to use it, I got a message that I had installed Office too many times which I felt was funny because I had only installed it once. I then went to Office 365. I played heck trying to get Outlook to work. I found two articles that came from this forum. The first was about a .srs file that Outlook uses that could be bad and it said to delete that file and restart outlook. Well, that didn't work. The other article was where you delete your profile in Outlook and it gave instructions on how but it didn't.t tell you that Outlook wants you to save your information in a .pst file which I did. I do have Outlook running but it's not what it should be. I have no clue as to how to import the pst file and I have to set up Outlook manually.
What I want to do is set it up the way it should be. I've attached a screenshot of what it looks like now and I'm hoping somebody can help me fix it the way it should be. Thanks in advance. |
#2
|
|||
|
|||
Perhaps the question should be how do I get "MY OUTLOOK DATA FILE (1)" to be my profile so that I can get rid of the second. Keep in mind that I have to set up Out manually as automatic will not work.
|
#3
|
||||
|
||||
File > Account Settings
Email tab > Select the accounts in turn and Change folder to the account you wish to keep. Data Files tab > set the account you want to keep as the default. Then either remove the unwanted account or close it.
__________________
Graham Mayor - MS MVP (Word) (2002-2019) Visit my web site for more programming tips and ready made processes www.gmayor.com |
#4
|
|||
|
|||
gmayor:
I really appreciate your help, only one thing, I made the account that I set up my primary but when trying to remove the "MY OUTLOOK DATA FILE(1) account I get A message telling me that I cannot delete this account and that configuration information is being copied to my new default data file. It also says that I can delete the file after his information is copied. Also when I open Outlook it looks for the .pst file that I had saved when I uninstalled Office which I kept in my TEMP4 folder. If Outlook is looking for any new emails they are already in my default account. I have no idea what else it could be looking for or trying to copy. Any ideas as to what's going on? |
Thread Tools | |
Display Modes | |
|
Similar Threads | ||||
Thread | Thread Starter | Forum | Replies | Last Post |
Emails not displaying correctly in Outlook 2002 | bacoms | Outlook | 0 | 02-26-2015 07:51 AM |
Simple Excel sort did not work correctly | Spideriffic | Excel | 1 | 09-06-2012 04:40 AM |
Outlook Spell check not Fuctioning Correctly | bryanlupe | Outlook | 3 | 12-13-2010 02:17 PM |
Outlook Connector will not install and run correctly | capcab | Outlook | 0 | 11-21-2010 01:41 AM |
Office2003 won't work correctly for non-admin when logged on | ob | Office | 1 | 08-16-2006 02:41 PM |