Microsoft Office Forums

Go Back   Microsoft Office Forums > >

Reply
 
Thread Tools Display Modes
  #1  
Old 11-05-2021, 05:59 PM
treadhead194 treadhead194 is offline Getting Outlook to work correctly Windows 7 64bit Getting Outlook to work correctly Office 2013
Novice
Getting Outlook to work correctly
 
Join Date: Jul 2014
Posts: 20
treadhead194 is on a distinguished road
Default Getting Outlook to work correctly

This is a long story. I had Office 2019 with Outlook. One day this week Outlook just up and quit. I tried what I felt everything I could to get it running again but no luck. I uninstalled Office and needless to say when I tried to use it, I got a message that I had installed Office too many times which I felt was funny because I had only installed it once. I then went to Office 365. I played heck trying to get Outlook to work. I found two articles that came from this forum. The first was about a .srs file that Outlook uses that could be bad and it said to delete that file and restart outlook. Well, that didn't work. The other article was where you delete your profile in Outlook and it gave instructions on how but it didn't.t tell you that Outlook wants you to save your information in a .pst file which I did. I do have Outlook running but it's not what it should be. I have no clue as to how to import the pst file and I have to set up Outlook manually.


What I want to do is set it up the way it should be. I've attached a screenshot of what it looks like now and I'm hoping somebody can help me fix it the way it should be. Thanks in advance.
Attached Images
File Type: jpg outlook.jpg (112.1 KB, 20 views)
Reply With Quote
  #2  
Old 11-05-2021, 06:23 PM
treadhead194 treadhead194 is offline Getting Outlook to work correctly Windows 7 64bit Getting Outlook to work correctly Office 2013
Novice
Getting Outlook to work correctly
 
Join Date: Jul 2014
Posts: 20
treadhead194 is on a distinguished road
Default

Perhaps the question should be how do I get "MY OUTLOOK DATA FILE (1)" to be my profile so that I can get rid of the second. Keep in mind that I have to set up Out manually as automatic will not work.
Reply With Quote
  #3  
Old 11-05-2021, 09:34 PM
gmayor's Avatar
gmayor gmayor is offline Getting Outlook to work correctly Windows 10 Getting Outlook to work correctly Office 2019
Expert
 
Join Date: Aug 2014
Posts: 4,101
gmayor has much to be proud ofgmayor has much to be proud ofgmayor has much to be proud ofgmayor has much to be proud ofgmayor has much to be proud ofgmayor has much to be proud ofgmayor has much to be proud ofgmayor has much to be proud of
Default

File > Account Settings
Email tab > Select the accounts in turn and Change folder to the account you wish to keep.
Data Files tab > set the account you want to keep as the default.
Then either remove the unwanted account or close it.
__________________
Graham Mayor - MS MVP (Word) (2002-2019)
Visit my web site for more programming tips and ready made processes www.gmayor.com
Reply With Quote
  #4  
Old 11-06-2021, 06:30 PM
treadhead194 treadhead194 is offline Getting Outlook to work correctly Windows 7 64bit Getting Outlook to work correctly Office 2013
Novice
Getting Outlook to work correctly
 
Join Date: Jul 2014
Posts: 20
treadhead194 is on a distinguished road
Default

gmayor:
I really appreciate your help, only one thing, I made the account that I set up my primary but when trying to remove the "MY OUTLOOK DATA FILE(1) account I get A message telling me that I cannot delete this account and that configuration information is being copied to my new default data file. It also says that I can delete the file after his information is copied.
Also when I open Outlook it looks for the .pst file that I had saved when I uninstalled Office which I kept in my TEMP4 folder.
If Outlook is looking for any new emails they are already in my default account. I have no idea what else it could be looking for or trying to copy.
Any ideas as to what's going on?
Reply With Quote
Reply

Thread Tools
Display Modes


Similar Threads
Thread Thread Starter Forum Replies Last Post
Emails not displaying correctly in Outlook 2002 bacoms Outlook 0 02-26-2015 07:51 AM
Getting Outlook to work correctly Simple Excel sort did not work correctly Spideriffic Excel 1 09-06-2012 04:40 AM
Outlook Spell check not Fuctioning Correctly bryanlupe Outlook 3 12-13-2010 02:17 PM
Outlook Connector will not install and run correctly capcab Outlook 0 11-21-2010 01:41 AM
Office2003 won't work correctly for non-admin when logged on ob Office 1 08-16-2006 02:41 PM

Other Forums: Access Forums

All times are GMT -7. The time now is 03:20 AM.


Powered by vBulletin® Version 3.8.11
Copyright ©2000 - 2024, vBulletin Solutions Inc.
Search Engine Optimisation provided by DragonByte SEO (Lite) - vBulletin Mods & Addons Copyright © 2024 DragonByte Technologies Ltd.
MSOfficeForums.com is not affiliated with Microsoft