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Old 09-18-2010, 09:50 AM
stlsailor stlsailor is offline Corrupted PST Won't Repair Windows XP Corrupted PST Won't Repair Office 2007
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Default Corrupted PST Won't Repair

Yesterday I tried to move an e-mail from the inbox in my default PST to a PST I use for filing. I received a message that it couldn't move because the file was corrupt and I should run scanpst.



STEP ONE: I ran scanpst, but the problem persisted.

STEP TWO: I checked the file size and it was large (about 2.4G I believe) so I emptied the deleted items folders, and moved the sent mail to other folders. I then compacted the database. Now it was about 665K I think. The error persisted.

STEP THREE: I ran scanpst again after the compacting and the error still persisted.

STEP FOUR: I renamed the pst file and moved it to a different folder and then restored a pst file from two days ago from a backup when Outlook was working fine. The problem still persisted.

This is a critical show-stopper since I am afraid to receive e-mail into a file that may be corrupt (or since the backup which worked fine earlier now shows corrupt perhaps the problem is Outlook itself).

Any help would be greatly appreciated.

Dale
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Old 09-20-2010, 12:16 AM
Joostdegrote Joostdegrote is offline Corrupted PST Won't Repair Windows 7 Corrupted PST Won't Repair Office 2007
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You got some problem..
Maybe awnser to the following questions will help..

Where do you save your PST?
Where do you run scanpst from?
How did you install scanpst?

Ofcourse Reinstalling can always be a solution, but you must have all of your mails online, or in the PST file (what is not possible cos that's corrupted :/ )

Also, do you have any other problem involving wrong storage of files, and files getting corrupted?

I hope I can help!

Joost
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Old 09-20-2010, 07:47 AM
stlsailor stlsailor is offline Corrupted PST Won't Repair Windows XP Corrupted PST Won't Repair Office 2007
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Quote:
Where do you save your PST?
I have a Mailboxes folder in My Documents that I keep it in. That makes it easier to manage the backups.

Quote:
Where do you run scanpst from?
I'm not sure I understand the question. I shut down Outlook, then go to the folder under programs where scanpst is located and run it.

Quote:
How did you install scanpst?
It was installed at the time Office was installed.

Quote:
Also, do you have any other problem involving wrong storage of files, and files getting corrupted?
No.

Dale
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Old 09-20-2010, 02:10 PM
stlsailor stlsailor is offline Corrupted PST Won't Repair Windows XP Corrupted PST Won't Repair Office 2007
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It turns out the message was not telling me the pst I use for the inbox was corrupted, but rather the pst that I was using as a filing cabinet and moving the messages to, was corrupted. Running scanpst on that fixed the problem.

Dale
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Old 09-21-2010, 12:18 AM
Joostdegrote Joostdegrote is offline Corrupted PST Won't Repair Windows 7 Corrupted PST Won't Repair Office 2007
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Nice to see you found it out all by yourself ^^
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