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  #1  
Old 07-19-2021, 11:41 AM
Korishan Korishan is offline Outlook 2019 Randomly Disconnecting from Gmail Servers Windows 10 Outlook 2019 Randomly Disconnecting from Gmail Servers Office 2019
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Default Outlook 2019 Randomly Disconnecting from Gmail Servers

I have 2 gmail accounts connected to my Outlook 2019. Everything worked fine up to about 2-3 weeks ago. Randomly Outlook will stop being able to connect to my gmail accounts. I can restart Outlook without success. The ONLY fix is to reboot my computer and then Outlook will connect just fine. And then, after unknown amount of time, it will randomly stop connecting again and I have reboot, AGAIN, to fix the issue.
Creating a new PST/Profile does NOT fix the issue.
Deleting and re-adding the accounts does NOT fix the issue.
Doing a Repair on Office does NOT fix the issue.


Loading in Safe Mode does NOT fix the issue.
I am up to date on all updates for Outlook, which I even double checked again today to make sure it was updated (went to About and Check Updates). Windows Update also does no show any updates for Office 2019.
What is going on here and how to get this fixed?! Having to reboot my computer just to check my email is not very productive.
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  #2  
Old 07-19-2021, 12:47 PM
Korishan Korishan is offline Outlook 2019 Randomly Disconnecting from Gmail Servers Windows 10 Outlook 2019 Randomly Disconnecting from Gmail Servers Office 2019
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Outlook 2019 Randomly Disconnecting from Gmail Servers
 
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well, apparently it's not *Outlook* directly. Must be some service it uses or something. I rebooted my system and didn't reload Outlook immediately. Been about an hour. I loaded it up, and it won't connect to the gmail server.
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  #3  
Old 07-21-2021, 07:34 PM
Korishan Korishan is offline Outlook 2019 Randomly Disconnecting from Gmail Servers Windows 10 Outlook 2019 Randomly Disconnecting from Gmail Servers Office 2019
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Outlook 2019 Randomly Disconnecting from Gmail Servers
 
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Randomly, for some unknown reason, it started working just fine. I have no idea what happened.
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Old 07-23-2021, 11:05 AM
Korishan Korishan is offline Outlook 2019 Randomly Disconnecting from Gmail Servers Windows 10 Outlook 2019 Randomly Disconnecting from Gmail Servers Office 2019
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Outlook 2019 Randomly Disconnecting from Gmail Servers
 
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oh wonderful! Now it's not checking/sending my xfinity/comcast account!!! !?!?!!??
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  #5  
Old 08-03-2021, 04:18 AM
Korishan Korishan is offline Outlook 2019 Randomly Disconnecting from Gmail Servers Windows 10 Outlook 2019 Randomly Disconnecting from Gmail Servers Office 2019
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Outlook 2019 Randomly Disconnecting from Gmail Servers
 
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Korishan is on a distinguished road
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Thanks Paul for the reply, but neither of your recommendations will work.


Just as randomly as it started, Outlook started working again. I have no idea if it was Windows, Outlook, or Google.



I had already tried Safe mode and that didn't fix it. Which I mentioned in my OP.
Why change my password when I can access it just fine from web browser??? That makes no sense at all
I'm not on a domain account, so this is not valid for this situation
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  #6  
Old 08-04-2021, 06:33 PM
Korishan Korishan is offline Outlook 2019 Randomly Disconnecting from Gmail Servers Windows 10 Outlook 2019 Randomly Disconnecting from Gmail Servers Office 2019
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Outlook 2019 Randomly Disconnecting from Gmail Servers
 
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Korishan is on a distinguished road
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Oh this is freakin frustrating. Just did a "Security Update" yesterday, and now it stops checking the gmail accounts again!!
I reboot, load up Outlook, and it works for a few times. Then stops checking the gmail accounts. WTH!?!?!?
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  #7  
Old 08-05-2021, 06:52 PM
Korishan Korishan is offline Outlook 2019 Randomly Disconnecting from Gmail Servers Windows 10 Outlook 2019 Randomly Disconnecting from Gmail Servers Office 2019
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Outlook 2019 Randomly Disconnecting from Gmail Servers
 
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Angry

Wanting to do an update to this. I'm beginning to think that it is "not" Outlook or MS in this particular case.
On my mobile phone I use a client called Edison Email. Over the past couple days I got 'notifications' of new email in my gmail account. But when I open the application up to view them within the app, there is no email listed. Today is 9:50pm Thursday. The last email I have listed is from 12:52pm Tuesday. Even doing a forced refresh won't update the mail listings.
However, if I go to mail.google.com there's all the emails from the past couple days shown clearly.
So apparently there is an issue with Google Email Services.
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