I am new to trying to modify the Office Suite but have some past experience in other products. If you can help me with a response, please keep it on a kindergarten level because that is where I am currently.



I would like to add a custom field (Case Code) to every Outlook email which identifies the case / project to which the email is connected. If I modify my emails to include and display this field:

1. Will an incoming email default to my customized design so that I can add the case code?

2. If I have completed this field in an outgoing email, will receipt of the reply email already contain the data in the field? (I assume it will).

3. It is my plan to use my email in conjunction with a companion dbase set up in Access. I know I can create a list of responses in an Access table which can be used to lookup a value in another Access table. Can that Access table be access by an Outlook email form? Example: An Access table includes two fields, the Case Code and the Case Reference. When clicking on the Case Code field in the Outlook email form, can it be linked to the Access table to choose from a list of valid case codes and then populate the field in my email?

Thanking you in advance, Rachael