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Old 08-12-2020, 01:55 AM
jghealey jghealey is offline Office 365 .msg file opens with fault - message box in german Windows 10 Office 365 .msg file opens with fault - message box in german Office 2019
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Office 365 .msg file opens with fault - message box in german
 
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Default Office 365 .msg file opens with fault - message box in german

Hello,

We save important emails as .msg files within our company folder structure.
Windows 10 64bit Operating system, Office 365 installed and Outlook is set as the default program for this application file type.



Every time we try and open a .msg file we get a message box in German, in short saying that Outlook needs to be set as the default program to open this message type. although it already is? and it does open it?

See picture for MessageBox

I have already tried uninstalling and reinstalling office.

In addition, I have tried a registry rename of the below to see if it rebuilds and removes the issue. No luck so far.

Computer\HKEY_CURRENT_USER\Software\Microsoft\Offi ce"Outlook"

Any help greatly appreciated.
Attached Images
File Type: jpg GermanOutlookWarning.JPG (22.5 KB, 1 views)
File Type: jpg OutlookDefaultProgram2.JPG (76.1 KB, 1 views)
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Old 08-12-2020, 03:04 AM
jghealey jghealey is offline Office 365 .msg file opens with fault - message box in german Windows 10 Office 365 .msg file opens with fault - message box in german Office 2019
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Office 365 .msg file opens with fault - message box in german
 
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Just trying to help others if they come across the same issue
Here is a link to my Microsoft community post with the issue identified

Office 365 .msg file opens with fault - message box in german - Microsoft Community
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