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Old 06-01-2020, 08:16 AM
DeborahG DeborahG is offline Cannot Access Email in MS 365 - Licensing Issue? Windows 10 Cannot Access Email in MS 365 - Licensing Issue? Office 2019
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Cannot Access Email in MS 365 - Licensing Issue?
 
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Default Cannot Access Email in MS 365 - Licensing Issue?

Purchased new computer and connected my Spectrum webmail to my Outlook account. Restarted the computer, but I'm still not receiving my email.



1) ran the MS Office & Recovery Assistant and received this error msg:

"You cannot use Office 365 mail with this Office 365 account. There aren't any licenses assigned to your Office 365 account. Talk to your Admin about assigning a license to your account for mail."

I don't know where to go from here. Of course at the moment the only way I can access my email is through webmail. Thank you.
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