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  #1  
Old 05-27-2020, 08:56 PM
sidr sidr is offline Outlook 2019 has 3 inboxes Windows 10 Outlook 2019 has 3 inboxes Office 2010 32bit
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Outlook 2019 has 3 inboxes
 
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Default Outlook 2019 has 3 inboxes

I installed Outlook 2019, imported outlook pst. All seemed ok.
However I have 3 Inboxes, and none of them work receiving email.

Favorites
-Inbox
-Sent Items
-Deleted

Outlook Data File
-Drafts
-Sent
-Deleted
-Calendar
-Conversation Action
-Inbox
-Junk
-Outbox
-Quick Step
-Search folders

My email address
-Inbox
-Draft
-Deleted
-Sent
-Various folders imported from my Outlook.pst
-Archive
-Conversation history
-Junk
-Outbox


-RSS Feeds
-Search Folders

Any suggestion to allow me to read new emails, and reduce to 1 inbox not 3?
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  #2  
Old 05-27-2020, 09:28 PM
sidr sidr is offline Outlook 2019 has 3 inboxes Windows 10 Outlook 2019 has 3 inboxes Office 2010 32bit
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Outlook 2019 has 3 inboxes
 
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Posts: 103
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Default 3 inboxes, now 2 inboxes

Update:
My new PC shut down for some reason. After I rebooted, and reloaded Outlook, the Favourite section disappeared, but I am still left with "Outlook Data File" and "My email address" ie 2 inboxes... and still no new emails despite trying "Send/Receive".
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  #3  
Old 05-27-2020, 10:10 PM
sidr sidr is offline Outlook 2019 has 3 inboxes Windows 10 Outlook 2019 has 3 inboxes Office 2019
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Outlook 2019 has 3 inboxes
 
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While waiting I exited out and looked at pst files. In addition to my original PST file, I noticed 3 new small pst files... 1 in same folder as my pst file, and 2 more in some sub-folder under My Documents. I deleted these 3 small pst files, reloaded Outlook and after a couple of error messages, Outlook reset things, and now there is just 1 inbox, along with my folders from my pst. It all looks good... except Send/Receive still doesn't show new emails (and they exist because I sent one to myself from my old pc).
Any suggestions how I can receive emails? Hopefully then I can send emails later.
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  #4  
Old 05-28-2020, 04:13 AM
sidr sidr is offline Outlook 2019 has 3 inboxes Windows 10 Outlook 2019 has 3 inboxes Office 2019
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Outlook 2019 has 3 inboxes
 
Join Date: Dec 2016
Posts: 103
sidr is on a distinguished road
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While waiting, I thought I might try Office Repair.
But it failed to complete, and uninstalled Office, so I rebooted, reinstalled Office.
This time I googled configure outlook 2019, and it said to go via Control Panel / mail, instead of directly through Outlook... and it pretty much worked fine.
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