#1
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Outlook 2019 has 3 inboxes
I installed Outlook 2019, imported outlook pst. All seemed ok.
However I have 3 Inboxes, and none of them work receiving email. Favorites -Inbox -Sent Items -Deleted Outlook Data File -Drafts -Sent -Deleted -Calendar -Conversation Action -Inbox -Junk -Outbox -Quick Step -Search folders My email address -Inbox -Draft -Deleted -Sent -Various folders imported from my Outlook.pst -Archive -Conversation history -Junk -Outbox -RSS Feeds -Search Folders Any suggestion to allow me to read new emails, and reduce to 1 inbox not 3? |
#2
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3 inboxes, now 2 inboxes
Update:
My new PC shut down for some reason. After I rebooted, and reloaded Outlook, the Favourite section disappeared, but I am still left with "Outlook Data File" and "My email address" ie 2 inboxes... and still no new emails despite trying "Send/Receive". |
#3
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While waiting I exited out and looked at pst files. In addition to my original PST file, I noticed 3 new small pst files... 1 in same folder as my pst file, and 2 more in some sub-folder under My Documents. I deleted these 3 small pst files, reloaded Outlook and after a couple of error messages, Outlook reset things, and now there is just 1 inbox, along with my folders from my pst. It all looks good... except Send/Receive still doesn't show new emails (and they exist because I sent one to myself from my old pc).
Any suggestions how I can receive emails? Hopefully then I can send emails later. |
#4
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While waiting, I thought I might try Office Repair.
But it failed to complete, and uninstalled Office, so I rebooted, reinstalled Office. This time I googled configure outlook 2019, and it said to go via Control Panel / mail, instead of directly through Outlook... and it pretty much worked fine. |
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