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Old 12-16-2019, 08:09 PM
yjsk2100 yjsk2100 is offline Outlook 2019 work offline Windows 10 Outlook 2019 work offline Office 2019
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This is my first post. Took me a few to get here as I am not fluent in math and that random question got me to thinking. I am using Windows 10 with Microsoft Office Outlook 2019. When I open up to get my mail it has a red circle with small black x letting me know I am working offline and this is preventing my e-mail from being sent or received. After google searching I found where it tells me to go to the send/receive icon, find work offline, click it and it will change to work online. But mine does not have that option. When I click send/receive, it sends and receives. I have tried to click the work offline but to no avail. I even uninstalled Microsoft Office Professional 2019 (outlook came as part of the bundle) and then reinstalled it thinking this would take care of the problem but when all was said and done it still has the work office red circle black x. Before the 2019 I was using 2013 and it had the option to click work offline to change it back to work online. I am now at a loss on what to do. I know it probably is just a simple procedure but for the life of me I don't know what step to take. If you need further information just ask and I will do my best to help.
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Old 12-16-2019, 10:20 PM
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gmayor gmayor is offline Outlook 2019 work offline Windows 10 Outlook 2019 work offline Office 2016
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The latest rental versions of Office are tied to the internet, so I suspect that you may not be able to go offline without losing the application entirely. However as I use a stand alone version of Office 2016, and avoid the cloud entirely, I cannot confirm that. What happens if you log out of Office?

Clearly you don't want messages sent immediately so what I use is as follows. I also use MailWasher to monitor all my incoming mail before it hits Outlook.

Tools > Options > Advanced > Send and Receive > Uncheck 'Send immediately when connected'
Tools > Options > Advanced > Send and Receive > Send/Receive > Uncheck both 'Schedule an automatic send/receive' options.
Outlook should not then send or receive automatically whether you are on line or off and will save messages you send to your outbox until you force a send/receive.
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Old 12-16-2019, 11:01 PM
yjsk2100 yjsk2100 is offline Outlook 2019 work offline Windows 10 Outlook 2019 work offline Office 2019
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I have not tried to log out of Outlook itself because it is part of Microsoft Professional and all programs are together even if each of them are separate in use. But if it is possible I am unsure how to log out of just Outlook and then sign in again.

I did what you suggested:
Tools > Options > Advanced > Send and Receive > Uncheck 'Send immediately when connected'
Tools > Options > Advanced > Send and Receive > Send/Receive > Uncheck both 'Schedule an automatic send/receive' options.

I closed out of Outlook, then opened Outlook back up, clicked send and receive but no mail. That does not mean it didn't work. I might just not have any mail. I will have to give it a day or two to find out. Outlook is my second email account. My first is yahoo.

I want to thank you for your quick reply and help you gave me. I still would like to remove the work offline message because when I first installed this program it was not there.
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Old 12-17-2019, 05:17 PM
yjsk2100 yjsk2100 is offline Outlook 2019 work offline Windows 10 Outlook 2019 work offline Office 2019
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I don't know if I am suppose to post when the last post was mine but this is a continuation of that post. As I stated in my last post I did what gmayor suggested where I just clicked send/receive to force my mail to arrive. I tried this today and I received 3 emails. I still have the red circle with the small black x (work offline) but I think that problem is with Microsoft and not with me.

Now that I am able to send and receive by force, I feel my problem has been solved. Thanks gmajor for your help and just to let the board know if I have anything else I need help with I will most definitely come back.
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Old 12-17-2019, 11:31 PM
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gmayor gmayor is offline Outlook 2019 work offline Windows 10 Outlook 2019 work offline Office 2016
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Have a look at Mailwasher, which will check your mail server(s) at pre-selected times and inform you if you have mail as well as weeding out unwanted mail.
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