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Old 12-11-2019, 03:53 PM
Ulodesk Ulodesk is offline Imported an extra pst Windows 7 64bit Imported an extra pst Office 2013
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Imported an extra pst
 
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Default Imported an extra pst

I'm using Office 365, local not cloud, moving from a W7 PC to a W10 one.

In moving over, I had some trouble getting all my Outlook data. I thoguth I had done it all several days ago, but realized today that my contact subfolders had not come over; I guess I forgot to check the relevant box.

Today, in the course of re-exporting, copying the pst, re-importing, etc. I managed to bring in a backup pst. I thought I thought I was merging its data into my user pst. However, it's sitting as a separate "profile" in my Outlook email lists. See attachment, showing the un-expanded backup and the user, below it, expanded.

The same is true in the calendar and contacts, where everything is duplicated: two calendars, two full sets of contacts. However, in all three, when I perform a search, I get a message saying "Something went wrong; search could not be completed."



How should I proceed to get this straightened out?

Thank you.
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Old 12-12-2019, 04:54 PM
Ulodesk Ulodesk is offline Imported an extra pst Windows 7 64bit Imported an extra pst Office 2013
Word 2013 Expert Cert
Imported an extra pst
 
Join Date: Sep 2009
Location: Virginia
Posts: 866
Ulodesk is on a distinguished road
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Since it appears that no ready answer is available, I will post this on another forum.

The moderator is welcome to close this thread.
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