I have Win 10 Pro, 64 Bit and Office Pro Plus 2016. My Outlook has suddenly stopped working. When I click Send/Receive, I get an error message that says ‘Outlook cannot synchronize subscribed folders. Error code 0x800CCC0E.’
My email is gmail. My IMAP account settings for incoming mail are:
Server: imap.gmail.com
Port: 993
Encryption method: SSL/TLS

IMAP account settings for outgoing mail are:
Server: smtp.gmail.com


Port: 587
Encryption method: STARTTLS
(I have also tried 465 for the Port and SSL/TLS for the Encryption method on the outgoing mail settings)

A full online repair did not help. I have watched numerous videos that address this problem, but they use older versions of Outlook and their click-by-click algorithms open pages that no longer exist in Outlook 2016.

Any suggestions/solutions would be appreciated. Thanx!