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Old 08-22-2019, 01:00 AM
Decay Decay is offline Rules for sent items Windows 10 Rules for sent items Office 2016
Rules for sent items
Join Date: Aug 2019
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Post Rules for sent items

Morning all,

Some of our Outlook 2016 users are having an issue with their shared mailboxes.
When they send on behalf of a shared mailbox, it goes into their own account sent items, which I understand is normal, and I have found the solution using the registry entry, however rather than move it to the sent items of the shared mailbox, it moves it to the outbox of the user.
Now I am trying to create a rule for the mail that is sent to be moved to the sent items of the shared mailbox.
However when I try to do this, the only account I can select is her primary account. Is there away to select the shared mailbox account to which she has full access permissions?

Thank you,
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outlook 2016, rules, sent items

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