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Old 07-22-2019, 11:35 PM
Loretta Loretta is offline Recover missing files --- ost file convert to pst file Windows 10 Recover missing files --- ost file convert to pst file Office 2016
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Recover missing files --- ost file convert to pst file
 
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Default Recover missing files --- ost file convert to pst file

emails deleted from my laptop yesterday when I called cox cable to report email not working for a week.



Have Profess Plus 2016 on windows 10 installed past 6 months on new computer.
Emails come into 2 separated inboxes. For some reason one email stopped working and kept getting errors from my internet provider cox cable to the effect I wasn't recognized.

Had done nothing to my email program. After trying all the troubleshooting I knew called Cox cable. He logged on to my computer. After 20 minutes of him trying this and that suddenly new emails started coming in for the past week. While I thought he had fixed it I pointed out to him that my inbox now only showed 90 emails....prior to his logging on there were over 950 emails in the inbox...last one being july 12...when account started getting error messages. He started talking about something else and the call ended. I then looked into my inbox and saw that all prior emails were gone!

This same man had me log into Cox webmail direct on the internet during his troubleshooting. After I realized all my emails gone I immediately called back. Got a 2nd email troubleshooter, 3rd tier, email specialist. He wasn't any help. He too logged on and end of story is he couldn't account for my lost emails, and further advised that their server no longer contained any emails except those from 7/13 on. All emails there amounting to around 3,000 had been wiped off their server by some action that the first guy took. He claimed they make it a point to never delete customer's records and told him they did because I didn't touch anything....their rep had control.

Pretty upset to say the least. I went into my outlook inbox today and checked every possible place archives, etc to see if the files got sent elsewhere. I did a search for some names on emails that I knew would bring up lots of messages and I got emails in several instances going back several months. So they don't show but there somewhere on my computer or hidden in outlook??? I went looking for my pst file...what i have there are two ost files.... Can anyone tell me how to get my emails in a pst file and get them back in my inbox?

Thanks in advance!!
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