Microsoft Office Forums

Go Back   Microsoft Office Forums > >

Reply
 
Thread Tools Display Modes
  #1  
Old 05-08-2019, 01:57 PM
Tom McW Tom McW is offline Cannot save an opened message Windows 10 Cannot save an opened message Office 2016
Novice
Cannot save an opened message
 
Join Date: May 2019
Posts: 1
Tom McW is on a distinguished road
Default Cannot save an opened message

Each time I open a message, download the pictures and then try to close down Outlook 2016, a dialogue box pops up "Want to save your changes?" If I select "Yes" the dialogue box states "The item cannot be saved because it was changed by another user or in another window. Do you want to make a copy in the default folder for the item?"

This has only started appearing over the last week or so? How do I fix this issue?
Reply With Quote
  #2  
Old 05-08-2019, 06:44 PM
Lugh's Avatar
Lugh Lugh is offline Cannot save an opened message Windows 10 Cannot save an opened message Office 2016
Competent Performer
 
Join Date: May 2019
Location: USA
Posts: 137
Lugh is on a distinguished road
Default

Quote:
Originally Posted by Tom McW View Post
Each time I open a message, download the pictures and then try to close down Outlook 2016, a dialogue box pops up "Want to save your changes?"
Close the message before closing Outlook.

I just tried your scenario, and Outlook 365 closed without any message. When I reopened it, the message was there with the downloaded pictures intact.

Which suggests the solution may lie in identifying why you get that dialog.

Look in the Trust Center > Automatic Download

If most of the messages where you want to download pics from come from sources you trust, right-click in the top of such messages on the 'Click here to download…' instruction.
This allows you to add the sender or domain to Safe Senders list, which as far as I know will auto-download pics from them.
Reply With Quote
Reply

Thread Tools
Display Modes


Similar Threads
Thread Thread Starter Forum Replies Last Post
Cannot save an opened message Cannot save a previously saved and opened doc Zarathrustra Word 2 12-29-2016 07:11 AM
Project cannot save - file cannot be opened Guloluseus Project 22 01-28-2015 07:23 AM
Hyperlink Restriction Message in Opened Outlook Emails kco Outlook 0 11-11-2014 10:28 AM
Weird message “the file ( ) should be opened as read-only unless changes to it need t Jamal NUMAN Word 6 11-13-2013 01:53 AM
Cannot save an opened message Run Macro anytime new mail message form is opened starrouter Outlook 1 02-24-2013 11:29 AM

Other Forums: Access Forums

All times are GMT -7. The time now is 09:22 AM.


Powered by vBulletin® Version 3.8.11
Copyright ©2000 - 2024, vBulletin Solutions Inc.
Search Engine Optimisation provided by DragonByte SEO (Lite) - vBulletin Mods & Addons Copyright © 2024 DragonByte Technologies Ltd.
MSOfficeForums.com is not affiliated with Microsoft