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Old 07-16-2010, 04:34 PM
kc300c kc300c is offline Can no longer copy and paste an email file into a task Windows 7 Can no longer copy and paste an email file into a task Office 2003
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Can no longer copy and paste an email file into a task
 
Join Date: Jul 2010
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Default Can no longer copy and paste an email file into a task

Outlook 2003 - Microsoft Office Professional 2003 SP3
Windows 7 Home Premium

Up until a few days ago I was able to copy an email file and paste it into the body of a task. Now it will not do it. Now when I paste the email file into the task, the email envelope icon appears where I have pasted it in the task body, but when I try to open the email file nothing happens. It's as if all I copied was the icon.


I can still copy an email file, paste it into an email as an attachment and be able to click on it and open it. It just won't open when pasted into a task. I don't believe I have changed any of my settings.


There may be an easier/faster way to do this, but here is the exact process of copying an email file to a task, then copying and pasting an additional email to the same task (already containing an email file:


1) open an email



2) select "copy to folder", then choose "Tasks"
3) The task item opens in the full window with the email envelope icon (file) and text of the email.
4) to add an additional email to this task, I open the new email to be added and select "copy to file" and click "Calendar"
5) The Calendar item opens with the email text and email icon (file).
6) I right click and copy the email icon
7) then in the Task that I want to add it to, I right click in the body of the task and hit paste.
8) The copied and pasted second email icon appears in the body of the task.

9) When I go to open this second email icon (file), it will not open. Nothing happens.



As I described above, this second email attachment icon in the Task should then open if I click on it as it had done up until a few days ago. Now it does nothing.

Thanks for any help to get the email file to open and if anyone has an easier way of attaching additional emails to tasks, that would be great too.
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