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Old 12-12-2018, 12:27 PM
plazmabern plazmabern is offline Outlook 2016 randomly crashing during message composition Windows 7 64bit Outlook 2016 randomly crashing during message composition Office 2016
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Outlook 2016 randomly crashing during message composition
 
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Default Outlook 2016 randomly crashing during message composition

Hi,

I have a user who's Outlook 2016 is randomly crashing when composing a new message or meeting invite. The error is random and may sometimes go days or weeks before occurring again. Some things I have tried to fix, is repair PSTs, rebuilding of an .OST file as several accounts are configured in the profile. Deleting and recreating of the send and receive settings (.srs) file. The event log shows an error at the time of each crash relating to the mspst32.dll file. Sometimes the crash is severe in where Outlook has to be restarted several times in order to get going again. If anyone has a possible solution on how to fix this, I'd love to hear it. Thanks.

Regards,

PlazmaBern
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