Setting up IMAP email account fails

Pepper · #1 02-20-2018, 07:02 AM

I have received a login outlook email account (https://outlook.hs20.net/owa/) so can login via the web and prefer to access my emails via IMAP on my laptop using Outlook 2016. To setup up I selected add account, [entered email address], and let me set up my account manually and selected IMAP.
The settings I have used are:
Incoming = IMAP
IMAP server name imap-mail.outlook.com
IMAP port 993
IMAP encryption method TLS and entered SSL/TLS
Outgoing = smtp
SMTP server name smtp-mail.outlook.com

SMTP port 587
SMTP encryption method STARTTLS

I get the message that the account cannot be setup but no information as to why. Please advise.

With much thanks

rohded · #2 09-07-2023, 12:35 PM

I have the same issue. Did you find a solution? My issues (according to a wireshark capture) shows OUTLOOK is not sending the email address in the SMTP conversation.

THoughts?

Pepper · #3 09-09-2023, 01:50 PM

Sorry I cannot find any notes as to how I resolved it and no longer use this version of Outlook. Good luck.

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