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Old 02-10-2018, 12:49 PM
ReallyInNeedOfHelp ReallyInNeedOfHelp is offline Needing help with an irretrievable account Windows 10 Needing help with an irretrievable account Office 2016
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Needing help with an irretrievable account
 
Join Date: Feb 2018
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I created an account years ago when i was very young and I just used it for everything including a large amount of different game launchers e.g. Origin, Steam etc. It was fine until I logged into it in a foreign country. When i returned home I was told that they were concerned about someone else trying to log into my account and that I needed to use one of the verification methods to retrieve my account. There is two options: A phone number OR to fill in one of the account retrieval form with a bunch of personal details. I cannot use the phone number as it is a phone which I no longer have. I have tried to fill in the retrieval form but even though I have filled it in correctly I keep being told that I was incorrect. I can only think this is because I didn't fill in the information at the time of making the account which makes it impossible to do it correctly or I filled it in with random things because I was young and immature. I have tried using the support but they manage to just make increasingly complicated routes back to just filling in the exact same form.

Really need help I've been going around in circles for ages and I just keep trying and then it drains me so I leave it for a while.
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