Microsoft Office Forums

Go Back   Microsoft Office Forums > >

Reply
 
Thread Tools Display Modes
  #1  
Old 12-07-2017, 05:47 AM
agnoth agnoth is offline Blank/empty emails appearing in Outlook Windows 10 Blank/empty emails appearing in Outlook Office 2016
Novice
Blank/empty emails appearing in Outlook
 
Join Date: Dec 2017
Posts: 1
agnoth is on a distinguished road
Default Blank/empty emails appearing in Outlook


Some of my users are reporting receiving empty emails in their Outlook client. Only IMAP users are affected. Our email is hosted by Cox Cable. The only thing I can find in common with the messages is I believe they all had attachments. The message has no subject, no sender, no body, and the internet headers also show nothing. The time stamp and the size of the attachment is shown but when the message is opened nothing is there. However, if the user checks on their (Android) phone, the message looks normal. I checked the folder size of one user and the .ost was about 3.5 GB which seems reasonable. Users have sufficient storage space on the Cox server. I tried disabling the email scan feature of our Avast antivirus. I tried deleting the user's profile and recreating it. I tried uninstalling and reinstalling Outlook. None of these helped. Messages both from within and outside our company are affected. Any ideas? Thank you.
Reply With Quote
Reply

Thread Tools
Display Modes


Similar Threads
Thread Thread Starter Forum Replies Last Post
All emails from Outlook 365 server appearing into outlook 2013 desktop, even after delete. FlooringSales Outlook 0 02-24-2016 07:49 AM
Outlook 2013 - Intermittent blank emails howard2504 Outlook 0 11-11-2014 03:19 AM
Apparently empty (blank) cells aren't empty daymaker Excel 3 03-08-2012 03:41 PM
Blank emails containing calendar event from Outlook 2007 poisonpeter Outlook 0 01-31-2012 04:24 PM
Outlook 2007 Disappearing/empty emails Hexasphere Outlook 0 02-21-2011 03:50 AM

Other Forums: Access Forums

All times are GMT -7. The time now is 11:51 AM.


Powered by vBulletin® Version 3.8.11
Copyright ©2000 - 2022, vBulletin Solutions Inc.
Search Engine Optimisation provided by DragonByte SEO (Lite) - vBulletin Mods & Addons Copyright © 2022 DragonByte Technologies Ltd.
MSOfficeForums.com is not affiliated with Microsoft