Microsoft Office Forums

Go Back   Microsoft Office Forums > >

Reply
 
Thread Tools Display Modes
  #1  
Old 07-11-2017, 09:52 AM
chiptape chiptape is offline Outlook 2016... Can't add account... Not asking for password Windows 10 Outlook 2016... Can't add account... Not asking for password Office 2016
Novice
Outlook 2016... Can't add account... Not asking for password
 
Join Date: Jul 2017
Posts: 2
chiptape is on a distinguished road
Default Outlook 2016... Can't add account... Not asking for password

Hi.



I'm having the following issue with Outlook 2016 in Windows 10:

Outlook's "Add Account" dialogue changed the other day... Used to look like this:

http://pop2imap.com/images/gmail_out...013_image6.png

Now I get this:

https://answers.microsoft.com/en-us/...a-1438fa6f9fe3

Then I get an error like this:

https://gxcuf89792.i.lithium.com/t5/...e?v=1.0&px=999

Outlook doesn't ask for my password.

I unsuccessfully tried adding 3 or 4 other emails. It asks for a password when trying to add a new account for my juno email, but it still doesn't work.

I tried "Allow less secure apps" and 2-factor authentication / app password. No joy.

Any ideas?
Reply With Quote
  #2  
Old 07-12-2017, 03:57 AM
andrease andrease is offline Outlook 2016... Can't add account... Not asking for password Windows 10 Outlook 2016... Can't add account... Not asking for password Office 2016
Novice
 
Join Date: Jul 2017
Posts: 5
andrease is on a distinguished road
Default

Hi chiptape,

I'm facing the same problem, while trying to setup a POP acount type. The same error message appeared! In my case I was asked to put username and password.

I'm using Outlook 2016 (version 1706, Build 8229.2073). We need to find a workaround or Microsoft needs to release a fix.
Reply With Quote
  #3  
Old 07-13-2017, 02:52 PM
chiptape chiptape is offline Outlook 2016... Can't add account... Not asking for password Windows 10 Outlook 2016... Can't add account... Not asking for password Office 2016
Novice
Outlook 2016... Can't add account... Not asking for password
 
Join Date: Jul 2017
Posts: 2
chiptape is on a distinguished road
Default

I rolled back to the previous build, and now I get the old dialog and am able to add an account.

The add account wizard was added on July 28, 2017 according to this page:

https://technet.microsoft.com/en-us/office/mt465751

This is how I rolled back:

https://support.microsoft.com/en-us/...fice-2016-clic

Works for now...
Reply With Quote
  #4  
Old 07-14-2017, 04:50 AM
andrease andrease is offline Outlook 2016... Can't add account... Not asking for password Windows 10 Outlook 2016... Can't add account... Not asking for password Office 2016
Novice
 
Join Date: Jul 2017
Posts: 5
andrease is on a distinguished road
Default

Hi chiptape,

Problem solved by creating a new profile from "Control Panel" -> "Mail".

This was suggested from microsoft support through chat (https://partner.support.services.microsoft.com/en-us)
Reply With Quote
Reply

Tags
add, gmail, password

Thread Tools
Display Modes


Similar Threads
Thread Thread Starter Forum Replies Last Post
Why won't my new Outlook 2016 on new computer not recognize my Juno.com account ralphpoulson Outlook 0 01-14-2017 12:09 PM
Cannot create an imap account in Outlook 2016 trugge Outlook 0 03-15-2016 07:59 AM
Configuring Yahoo account on Outlook 2016 gadr33l Outlook 0 10-04-2015 04:37 PM
Outlook 2016, adding work gmail account AuraofMana Outlook 0 09-25-2015 09:59 PM
Recover account password from Outlook 2007 erilakatos Outlook 0 11-07-2014 02:11 PM

Other Forums: Access Forums

All times are GMT -7. The time now is 02:50 AM.


Powered by vBulletin® Version 3.8.11
Copyright ©2000 - 2024, vBulletin Solutions Inc.
Search Engine Optimisation provided by DragonByte SEO (Lite) - vBulletin Mods & Addons Copyright © 2024 DragonByte Technologies Ltd.
MSOfficeForums.com is not affiliated with Microsoft