Hey all - my Dad just migrated from XP and Outlook Express to Win 7. He needs client e-mail and I assumed he could just move to Outlook. WRONG. I keep getting some of the same errors he was getting in OE at the end, prompting for passwords, etc. Double-checked all the server settings, etc, no joy.



Moved him to Thunderbird. Ok for a bit, now the same crap; wants a 'network' password for outgoing mails. Seems to receive mails ok. Again, nothing works.

Today I figured scrub Office and re-install since I have multiple licenses, and ask him to get used to the g-mail address. NO JOY. When I reinstalled Office, and opened Outlook, it had apparently kept his prior PST file even though I deleted it. Huh? Do I need to delete the whole Users-User Name-App data-Outlook folder and start over? No amount of fiddling with the server config worked. Experimented on a PC I have laying around at my place, did the same thing with his g-mail address and credentials, used my (never-before used and therefore undefiled Outlook) and everything worked flawlessly!

He uses AT & T Yahoo and his domain is @att.net. I wonder if one of two things is happening:

1) An old yahoo e-mail account is 'merging' with his current account and lousing things up. That's why I tried g-mail but the Outlook piece of it may be complicating it.
2) His router (AT & T) is freaking out with the server settings.

No problem logging in directly to att.net web mail. He doesn't like it though. HELP PLEASE

Invisigoth

Oh, sorry, it's Outlook 2007

Invisigoth

It was the AVG firewall, if anybody cares,

Ergothness